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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,300 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    happy with my washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a large capacity, it is very easy to use, the price is very good for the quality of the washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer machine has been better than expected. Family of 7 and there is more than enough room for all our clothes and items. Very efficient and time saver for big family

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Working well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all of our needs and operates quietly. Plenty of room for bigger loads.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very large washer which will be great when we wash our comforters or blankets. It is taller, so a shorter person might need a step stool. Also, I got the dryer that goes with it and I feel that when they are side by side, they take up less room then our old front loader (which I didn't like) and old dryer. There's more room for the kitty box on the side, lol. I haven't used all the functions, but so far it is washing our laundry great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and all the features that it has, it’s absolutely perfect for us.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great washer. I can fit my comforters in there with such ease. So much better than my old washer with the agitator in the center. Definitely worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Another World!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a washer from 2011 with this little beauty, and I feel like I am living in another world! It is a wonderful machine for getting things clean, and I do have the Steam option as it gets things so very clean! This is such a quiet machine that it is helpful it plays a little tune when the cycle is done as I do not hear it, even when it is running!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with large capacity for comforters plus! Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice washer. Holds a huge load and does a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use, great quality. Washer is very quiet, I dont even know it is running

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a large capacity front loading Washing machine, and after a year of use decide to go with a top loading machine, we are very happy with the performance of this machine. we are able to put our full-size comforter in this machine with great results. We also notice that it will sense how much we are loading into the machine without using so much extra water.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Thank you LG -Efficiency Smart washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best!!! It's spacious, quiet, I LOVE IT The money I lost buying another brand makes me angry

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG WT7900HWA washer has multiple features that are easy to use and allow customization for different fabric or load needs. It is quiet and washes with enough water to do a thorough cleaning and rinse while being efficent. I have not had to use the Water Plus setting, but I like having that option if needed. I highly recommend this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great no headache washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 1 child, 2 parents, 2 grandparents using this washer so it gets put to the test but seems to wash and rinse everything without breaking a sweat, even comforters. Can’t be easier to use; just turn the knob and hit start. Haven’t tried the steam though I don’t know when to use it as the regular modes clean really well. Love the build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer - it is HUGE, cleans very well and is whisper quiet. It is NOT Black as shown in the photos, but more of a charcoal grey.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE capacity, works like a dream. Only downside is that the explanations of the different cycles and features was minimal to non-existent. Took some trial and error (and YouTube!), but we never missed a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    High tech!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting a high tech washer with no agitator. Took getting used to, but washing theory makes sense. I’m 5’1” and have a hard time getting items from the bottom, but I can wash a lot more at one time! Liking it…

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing better then samaung sidedior washer had to be replaced didn't even last 6 yrs but this one runs smooth and fits a lot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG Top load washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE EXPERIENCE WITH BEST BUY, and LG. Ive had a nighare experience with my brand new LG washer and dryer. Consistent issues with the pair, the unit is not all stainless steel as advertised. I purchased the unit hoping that it would be a long term set. The bottom piece is aluminum, not durable. I am an RN; I wash my scrubs, bedding, and everyday clothing in the machine. The washer had holes in the aluminum.. in the bottom of the tub post washing towels… LG took 2 weeks to replace that. 1 month later now the bottom is dented where the cap is directly in the middle causing clothes and bedding to become lodged during the cycle, tearing and ripping my belongings. My dryer interface already has to be replaced because it turns on and off during cycles… it also turns on and off randomly throughout the night. BEST BUY has not assisted in this issue at all, LG has yet to assit. Please consider other units. This is a terrible set that will cost you thousands of dollars. Best buy and LG do not take care of their customers. Save yourself the headache, and keep the money in your pocket!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Washer (WT7900HWA) model. We understand how crucial it is to receive timely and effective assistance, especially when facing issues with our appliances. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE 5.5Cu/Smart wash 3D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of the washing machine, in addition to washing perfectly, it is very efficient for washing large quantities.

    I would recommend this to a friend