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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,300 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Top notch washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Washer. Very quiet and cloths come out nice and clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size washer, the black stainless is very chic looking! Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    LG Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a ver big improvement of my former washer. Bigger and more efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes my life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine. Its beautiful and so smart. Its super easy to use. Its easy to liad with soap. Makes doing laundry less of a chore. Ive done big loads of towels and bedding as well as a delicate dress and all i had to do was turn a nob. I havent figured out how to link it to my phone but ill definitely do that.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic new washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity, low water usage and how clean everything comes out. Can even wash king di red quilts and it spins them dry as well.And wash and rinse and spin cycle choices are easy to set. So many choices.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new washing machine is so intuitive. Clothes come out fresh and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    LG Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; does a good job; pretty quiet; owner must be fairly tall to reach to the bottom to get clothes out; so far I like it alot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! So efficient! Works perfectly! So easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Huge capacity saves energy and time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing capacity, very quiet! Super happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect for bigger loads of clothes, so convenient. Even for your comforters and sheets works so wells

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer ok, ecosystem needs work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be warned that the tub on this is quite large. At 5' 6" my wife can just barely reach the bottom of it. Also the user manual is crud. There's one page on operation - basically turn it on, load, put in detergent, select cycle, run. Which we all know. No description of the different cycles (particularly steam) or the various other controls, or that, for instance, the signal volume (annoyingly loud) has only on/off setting and can only be changed while a load is in process. That's compared to, say 6 pages for troubleshooting, 4 for their phone app, or 7 for installing which, at least here, is going to be done by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Start Up and Wifi.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well. Controls are easy to understand. If you choose to set up the machine yourself be aware that the test mode did not work. It is described as two control buttons at the same time and hold. Then it tests each cycle quickly. As it did not work we had a second machine sent and the technician said we just use 'turbo cycle. The other does not work'. So following their advice the machine has worked well. I wonder how many are returned? Or maybe most people pay for 'set up'. Generally no reason if you can tighten a hose and level the machine. The WiFi generally does not work....read the comments. We don't turn on the washer when we are away from the home. "Smart" is not very helpful so not working is not an issue so maybe the next lower washer would be find.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine super easy to use. Versatile features!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Happy I upgraded my washer wish I would have kept my old dryer as the dryer the pairs with the washer is load!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, efficient washing machine. Able to handle large loads and king size bedding without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    LG washer top loader

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning, xx large load capacity and turbo wash. Lots of options. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    i love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy, I have nothing bad to say about my LG washer. I love it. It is efficient, quite, fast and pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this for a month. The washer has been great so far. I like the pleasnt alarm that tells you when it's done and all the settings are easy to use and understand. It's quiet and the clear lid is nice so you can see what's happening inside.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    The LG Washer is efficient and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Washer is efficient and easy to use. I wish there was a sound indicator when it’s done.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. My clothes are squeaky clean. A little pricey but worth it

    I would recommend this to a friend