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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.6 out of 5 stars with 1292 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology for its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the numerous features it offers. However, some users have noted issues with the spin cycle, including excessively long wash times and occasional malfunctions. The washer's depth has also been cited as a potential drawback for shorter individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,292 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Top Load Washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this washer. I’ve had it for about 5 months now and I can honestly say it does a fantastic job. In 5 years I went through 3 GE washers (one after another had to be replaced through the warranty) and finally I just had to give up. Purchasing this one was the best decision I made! My clothes are cleaner, I can load it up without the balance being thrown off and it’s much quieter than other machines I’ve had. I’d definitely recommend it if you’re looking for great a top loader.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Smart Washer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this easy to use smart washer - easy set up and programming for beautiful a beautiful clean! Will reward you for using Affresh or other like maintenance basin cleaners by extending life! Take care of your nice things!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Very clean wash and smart feature for all type of

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean wash and smart feature for all type of Clothes and very spacious.. good part is you set the timer and washing cycle from phone app

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far within 1 month of use, the washer is easy to use. It has a very large capacity which can fit a queen comforter. Hopefully it will last long!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're thrilled to hear you enjoyed your LG Top Load Washer. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Smarthome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine pair I’ve owned. Looks great and I feel like I’m going to fall in when retrieving clothes and it is huge! Gets the clothes clothes and the smart features work perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent appliance!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of the washer as well as the noise level when in use. So far so good !!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good But Discovered Too Big a Little Too Late.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order washer online and did not anticipate how big a 5.5 Cu ft., washer would be. I realized that sometimes there is a benefit to seeing a product in person. Definitely too big for two people but could be beneficial to a family of 4 or more. And too big for a shorter person. My partner around 5' has to hang on the washer to reach the clothes. Will be adding an apple box to the washer room to help. Had to finance the purchase but plan to downsizing the washer within a couple of years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you're 5'4 or shorter this isn't for you

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted big and I got big! I read more than 25 reviews and not one mentioned how this machine might be challenging for height challenged people! I'm 5'4 and I can't reach the bottom of the washer to retrieve clothes without pressing my "chest" against the machine to balance on my tip toes while stretching to max capacity. I've considered using hand rakes, tongs, small garden shovels and other long utensils to grab the clothes but who wants to live like that?! I endured 4 months and finally came to write the review you all deserve. Next step is to find a place to sell these beauties. Calling all basketball players... On a positive note - the sing song musical tune it plays when the wash is complete is pure magic!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, the large capacity is helpful with 3 kids.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with lots of bells and whistles.. love the app where you ca download other was cycles,I also love the remote start that this washer has.. i hope it last as long as my front load washer did that i had for 13 years. The size of the tub is huge if your short like me you may need a step latter, or some kind of grabber.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best machine ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic unit, create efficient and quick, amazing machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good very pleased with this machine and make.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reay enjoy the washer it makes my life so much easier it is very helpful for my back problems. It has so many settings including steaming for my clothes and overall it is the best washer I have ever tried. I even recommended it to my friends and I have heard nothing but good results.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG WT7900HBA Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high efficiency top loader washer, large capacity, great price, very happy with this purchase and service.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Washing Machine (and stylish)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully designed and full of bells and whistles - this machine does a great job on clothes, comforters and whatever else you wash. Enormous basket makes washing huge loads of laundry a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased LG 5.5 Cu WT900HWA along wiith matching dryer. This washer is extremely powerful with lots of features. Steam option is very nice and can fit Cal King blanket, and lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome Washing experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! I actually look forward to filling it up with clothes to see and watch it work! And the clothes have never been cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided on lg as a change because of the size color and availability. All of our lg appliances have been terrific and good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Steamer Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer. I had a front loader that was here when we moved in so was glad to replace it. I love all the features this washing machine has.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never dreamed of loving a washer and dryer set more! I enjoy doing laundry because everything is always so soft and clean!

    I would recommend this to a friend
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