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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,300 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Easy to use and it does a wonderful job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. It does a great job and it is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Easy to use. Also pathetically pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High-Efficiency Washing Without an Agitator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little skeptical of a machine without an agitator, but at the "direction" of my wife and daughter bought this higher efficiency, lower energy washing machine. So far, it is doing the job well without the chance of agitator damage. Good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top not washer with intelligence

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our previous LG washer and dryer for almost 12 years, and they have worked flawlessly. We are moving these original units to our lake cabin. We decided to upgrade to this newer model for two reasons. Steam wash cycle and internet connectivity. I absolutely love the internet connectivity. As soon as a cycle is completed, the washer notifies both my cell and iWatch. This is a time saver. Plus you can also look at the app during a cycle to see the amount of time remaining. An unexpected bonus is that it emails us a monthly report of the number of loads run at each setting. This washer and the companion dryer are top-rated by Consumer Reports. They tend to go on sale every few weeks at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing! Great use of water, easy to use, and it's super quiet. The clothes come out very clean and smell amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer with Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a matching pair with the dryer. The washing options are amazing and easy to operate. I love how fast the spin is, the clothes are almost dry when I pull them out. Having deeply soiled items as times is perfect because I can select that as an option and it gives it a long extra and deep wash to ensure everything is clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Samsung with this LG. Fast quiet and cleans great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it“a good condition washer, easy to set up, I used two times until I buy it, washer is very clean, I like the wither color and easy to clean, the value price, I recommend this product to you,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love love love my new washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!!! It can handle large loads and small loads with ease. With its huge wash drum it can handle a king comforter . It is so quiet. I am so happy with my LG washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge washing machine! Easy to use and cleans great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! We love the size and how quiet it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and nice functionality. Although not a necessity, WiFi compatibility was a pleasant surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should of purchase a front loader but I got this one because it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have front loader, but this top-loader washer is great. Very large space, big enough to large blanket or bed sheet or cover. Very powerful washer. Well designed and well built. Only drawback is stainless handle gets way too much fingerprint. Other than that, good machine!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good top loader with great steam mode.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my ~11 year old LG and this paired up fairly well with the old dryer. Has nice sensing function which shaves lots of time out of cycles. Clothes come out clean, nothing stretched or damaged. Steam cycle is sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like our new washer. Large capacity, makes a large load in our old washer look like a small load. Comes with additional functions but you need to download app.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your kindness for sharing the LG Brand Support . Please get in touch with us if you have questions via sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Tanisha LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great and huge capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large capacity washer with great cleaning abilities. We have two boys in HS so lots of sports clothes and uniforms to be washed almost daily. This gets them clean!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Washer great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and is quiet. Good quality for a washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice upgrade from 25 year old washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally upgraded from old style washer...and it was my urging to my wife. She preferred top loader. We did a lot of research and the LG came out on top. Very quiet operation. Lots of options for types of loads and sizes. Seems to be much more efficient in terms of water usage. Especially like the quietness. Hard to hear it running.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Intuitive and beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It is so smart--there are many ways to make sure you are getting the best possible clean for all sorts of clothes. It's beautiful and holds a huge load. We are tall, so the top load is perfect. And it's nice and quiet as well. Finally, it comes with Best Buy's incredible, speedy service. Couldn't be happier!

    I would recommend this to a friend