Customer Ratings & Reviews
- Model:
- WT7900HWA
- SKU:
- 6492275
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Ease of use
Idiot proof!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ease of use and the pre-set settings. And, its huge!
I would recommend this to a friend - Cons mentioned:Depth
Great deep washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good buy on sale for $500. It is deep so it is something to consider if you are short. Nice app andcontrols.
I would recommend this to a friend - Pros mentioned:Washer size
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great. Good size. It doesnt take up much room.
I would recommend this to a friend - Pros mentioned:Capacity
Great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Can fit a full comforter with ease.
I would recommend this to a friend - Pros mentioned:Washer size
Very Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large tub in this washer. The wash cycle selections are wonderful. This washer is an awesome upgrade for me. I chose this because my mom and brother have had one for a few years and are very satisfied with it.
I would recommend this to a friend Great washer but no owner’s manual.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this washer for almost 2 years now. I am very pleased with the washer. It has many cycle choices that all work well. My only complaint is not having a write user’s manual, or at least a choice to get one. I would have like to have more information on the different cycles.
I would recommend this to a friend- Pros mentioned:Washer size
Great washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. When ours conked out we went to Best Buy to purchase online. Looks great and works great.
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, easy-to-use, if you're petite it might be difficult getting to the bottom of the washer to get your clothes, I'm 5'6 and I have some difficulty getting clothes that are on the bottom, other than that I love it
I would recommend this to a friend - Pros mentioned:Cleaning performance
The best front load washer on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great in cleaning my chothes. The only complaint that i have is that theres excess water in the detergent tray after every wash. Other than that i have no complaints.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still new but it works flawlessly; I had a good Samsung clothes washer before and it was great until it started to leak after 9 years of daily use. I have no complaints about this washer, they get “smarter” as technology improves so the wash cycle is much shorter for this one depending on the size of the load.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
GOOD WASHER AND DRYER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LARGE CAPACITY, WORKS AS EXPECTED, VERY QUIET VERY GOOD LOOKING
I would recommend this to a friend - Cons mentioned:Spin cycle
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer goes off balance easily with towels & sheets. My old Maytag never did. Washing choices are difficult to figure out and some of the cycles are over an hour long.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Don’t Buy an LG Washer!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this washer in March 2023, so it is just over 2 years old. For the first 1 1/2 years, I was very happy with the washer because it was easy to use, had a lot of cycle choices, the finish was good, and laundry came out clean. However, beginning in fall 2024, things went downhill. First, the control panel had to be replaced because the Start button wasn’t working properly. This was repaired under the extended warranty. Second, the machine started leaving black and brown smudges on the washed laundry. LG blamed me for using too much detergent and fabric softener, but I haven’t changed the amount of product I use in years and I never had this problem with two previous HE washers. I have run the Clean Tub cycle about 13 times over the last 6 weeks, but the problem still happens constantly. Geek Squad has replaced the impeller plate and there was no evidence of detergent sludge that LG blames for these smudges. The tech found grease around the drive shaft under the impeller plate, cleaned it up, and put the machine back together. This fixed the problem for less than two weeks. Geek Squad has ordered a new basket (tub?) and it is due to be installed this week. In the meantime, nearly every load of laundry comes out with black smudges and I spend a lot of time scrubbing them out with Goo Gone and Dawn and hoping they will come out clean when I rewash them. At this point, I am very disappointed with this washer and with LG and wish Best Buy would just declare it a lemon and replace it under the extended warranty.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share such a detailed review of your experience with the LG Washer (WT7900HWA) model. We understand your concern about dealing with ongoing issues, especially after having such a positive start with the unit. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations.
The presence of black or brown smudges on laundry, especially after the impeller and drive shaft have already been addressed, can sometimes indicate residual grease or buildup deep within the wash tub system. In cases like this, replacing the inner tub (basket), as already scheduled, may be the right step forward, particularly if there’s seepage from the drive system. While the Clean Tub cycle helps with routine maintenance, this situation appears to go beyond that.
We’d like to ensure your concerns are fully documented and reviewed from our side as well. Please send us a private message on social media @LGUSSupport so we can connect directly, monitor the progress of your current service, and explore the next best steps with you, including speaking with our team about any further resolution options that may be available. ^Juvy
- Pros mentioned:Cleaning performance
Bestbuy took care of us.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!!! I can’t complain. Bestbuy helped us a lot in fixing broken stuff from “Open box” situation. Now, our machine is running perfect and working like a horse.
I would recommend this to a friend Love this washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this washer, it has all the features that anyone would want, however, I don't know why they don't have an "underwear" setting? Surely these are some of the most washed items ever?
I would recommend this to a friend- Pros mentioned:Cleaning performance
Excellent Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG , this is the best washer. It washes sooooo good and the clothes smell so fresh. Where have you been? I will recommend this washer to anyone looking to purchase .
I would recommend this to a friend Wonderful washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is wonderful, all the bells and whistles. Not sur if i will use every feature. The only reason im giving 4 stars is its so big. I am 5’2” and i have to stand on a stool to get my laundry out. As i cannot reach the bottom. Or my husband has to help me. I wish i would of gotten one size smaller for that reason. It washes bedding great!
I would recommend this to a friend- Pros mentioned:Capacity
Great capacity!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with this washing machine. Huge capacity; I can wash all my bedding including my comforter all in one load. One note: it's top loading and deep, I'm 5'2" and sometimes it's hard to reach the bottom to get out all the items.
I would recommend this to a friend - Pros mentioned:Capacity
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I went from a front load to a top load with this set. I’ve had gront loads since 1995. I absolutely love this washer. It has a setting for everything and it’s huge like really huge. I love this washer so much works so amazing !
I would recommend this to a friend - Pros mentioned:Ease of use
Best of the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is so happy and satisfied with her new LG washer Easy shopping at bestbuy local store Fast delivery Good price Friendly sales person
I would recommend this to a friend