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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,300 reviews
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Happy with the product and the Best Buy service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer machine with a nice size and options. The delivery and installation was fast with great professionals doing the job. Kudos to Best Buy, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    All you will ever need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine and it cleans very well! A little noisy during certain cycles, but I will take that for the quality. Loaded with all the cycles and features that you will ever need.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    User

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance - Excellent Quality. Design- The designers could add some LED lights under the to door, and the control panel could be designed a bit better with LED backlight instead off operation indication.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome delivery guys and great weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this for almost 2 months. I can say it's a great machine. Cleans a lot and beautiful settings. Too load and glass lid so it doesn't spill and you can see what's going on. Delivery guys where awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer for large loads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this washer in a beach house with the primary goal of washing lots of towels and sheets at the same time. It performs better than anticipated. The WIFI features are an added bonus because it pushes notifications to our phones whenever a cycle is done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. No issues. Tons of space. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a fantastic match to the dryer. The features are exactly what folks need. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Most definitely recommend it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best fridge you can buy. It saves water, electricity, less maintenance and very quiet too. The Wi-Fi app was very useful and easy to use. It also has steam wash too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice looking does a great job of washing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is very nice looking. It is large capacity and washes even better than the previous model I had. I would recommend this set on looks and performance. It is more costly than others but wull worth it in operation and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older GE washer. Has many cycles. Always had washer with agitator but I like the impeller. Uses less water. Also able to control from app. Love my new LG washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use all of the setting My wash comes out very clean. The spin cycle is extremely strong, which I now have to sort my clothes and wash on different cycles. However, the machine works very well

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Huge capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is truly massive. We have young kids in sports and our old one never stopped so this thing has reduced the workload drastically. Very pleased thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month old…no problems. Great size for bedding and large loads. Like the speed wash as well. Deep tub can be a problem for us shorties…. Love the black steel color! Hopefully it’s life is as maintenance free as my Samsung front loader (11 years)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Weekend Laundry Warrior

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a LG front load washer we had from 2008 that was still working but we wanted more capacity and to move away from the crud that builds up on the door seal. The open middle with no agitator give us more capacity to wash bigger loads and the balance mechanism measures the weight of the load to not use too much water or time. Excellent for a family with two small children and a lot of weekend loads to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new washer! It’s quick and can do my bedding. You don’t need to use the short wash as the normal cycle adjusts itself and ads or reduces the time needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so far the best washer I have ever bought so far work very well and do the job very good you don’t need any other brand just get this

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Many features. Looks great and it works great. Very large capacity to the point of needing a reach tool for that last sock at the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer and works really well. It does not have an agitator in rhe middle which I love as can put my large bedding with no issue. Rhe machine washes clorhes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Prefer top loader

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to a top loader because the front loader was full of mildew and had a bad odor. I cleaned regularly and left the door open.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this watcher. Easier to maintain cleaning. Very deep where a bedspread fits nicely. My old LG used to vibrate my pipes and this one is very quiet.

    I would recommend this to a friend