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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,300 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Handles Dog Hair Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quiet washer. We have 3 dogs and it has no issues keeping up with all the hair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Lg for the win

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Works great. You will need to get a plug if you pickup yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer and Dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Many convienient features. The steam is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this machine. Completely a nice buy, silent machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, we can tell that the clothes are so much cleaner and brighter than when we used our old hunk a junk.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the purchase of this washing machine. It is everything it says it is. Definitely recommend this washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used various settings, with no issues. I can now was my comforters. No need to go to laundry facility or have it dry clean. Also like that it has bedding, & steam settings. It also let me know through the app that the washing is complete. I also like that I can see through the glass lid what the washer is doing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can handle any size load. Does a good job of cleaning. Tub is so deep that if I were 1 inch shorter I wouldn't be able to reach it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly recommend this washer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works perfectly! Its fast, reliable, and quiet, and well worth the price we paid for it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for giving us a 5-star review. We are glad to know that you find your LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology very useful. If there’s anything you would like to share with us or have any questions, feel free to reach out to us at https://www.lg.com/us/support/help-library. ~Tanisha LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount of space to wash large blankets. Washer works great and clothes smell clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer with convenient features to download magnificently large space for blankets and comforter's with no agitator and access areas for soap, fabric softener, and bleach

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Speed on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magestic capacity, excelent on different cycles. The speed cycle only min, fabulous!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer. Large capacity handles bulky items with ease. Lots of settings to customize. Very quiet operation. Could not be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Top Loading Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues! Love the slow closing lid. We have 5 kids, so this machine has been working hard. Handles large loads with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing maching

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and works like a charm. Has a lot of options for different cycles and met requirements of no agitator in the middle. Loved that it has an app that notifies when the wash is complete

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Does the thang

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this washer, I appreciate the variety of setting and it is large enough to wash comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A good warsher!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good warsher! Gets them clothes warshed!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Grab yours now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is EVERYTHING! It literally has changed my life. Great capacity, great setting options to choose from.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rips and shreds clothes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine a little less than a year ago and it has ruined so many of my clothes and towels. I have never had a problem with towels fraying at the edges or holes developing in the middle of clothes and sheets until we started using this washer. For example, I purchased new bedsheets and the first time I washed them before use the washer left a big hole in the sheet. I tried calling the LG support line and was told that I wasn't using the right cycle for my clothes. I've since tried washing everything on the delicate cycle but we are still having problems.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, thank you for making time to review this product. It is unfortunate to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. Please reach out to our support team on Facebook and X @LGUSSupport and include your Phone number associated with your account, and complete name. To speak with an agent via phone, you can call (800) 243-0000. Our dedicated team will be more than happy to provide you with the necessary support and explore potential solutions. We appreciate your understanding and we look forward to resolving this matter for you. ^Hanz LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, exactly what you would hope for in a washer and hasn’t had problems to date

    I would recommend this to a friend