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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,300 reviews
  • Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. The washer has bigger space and it has great features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG has great products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine easy operations and good instructions included

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Lg washer and dryer set that works like a charm and fits my laundry area perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Wi-Fi connectivity of this washer. It reminds me when to clean the washer. It also lets me know when the load is finished. No need to sit around and watch and wait or remember that you started a load.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    LG 5.5 user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I love all of the settings this large tub washer offers. I have been using it for one month and am very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Our old one vibrated so much and was so noisy. We chose this one based on reviews and it has lived up to the great reviews!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    DOUBLEWIDE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIKE ALL LG PRODUCTS THIS WASHER IS A GREAT PRODUCT. IT REPLACED ANOTHER LG WASHER THAT I JUST WORE OUT FROM EXTENSIVE USE, WITH NO FAILURES.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color of this Washer. The top load makes it easy to wash. If you are really short the washer is a bit deep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Washing Machine With Great Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed using this washing machine. It has great multifunctional features and very easy to use. I'm very happy that I purchased this product.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. I have to do less loads of laundry with the commercial size tub. Using the WIFi options saves time checking to see if my wash is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    would recommend!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! so big! we just got it and actually got it at the outlet store so it was at a discounted price. still amazing and have not had ay issues!! we use it almost evry day!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Washer making metal clanking sounds during operati

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has been washing fine over last two weeks of using it, I’ve had unbalance errors twice while washing small area rugs and have needed to reposition contents inside. My main concern is when it changes cycles, ie from wash to rinse or rinse to spin, I hear a loud clicking clacking metal sound, like it’s missing a damper or insulator or something is loose under the tub when it changes gears. Though I’ve gotten used to it over the last couple of weeks, it is still annoying. Not sure if this sound is normal but my previous whirlpool washers never made such a metal clanking sound. Would like to know if other owners of this LG model hear similar metal clanking sounds while their machines operate.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Sulia. Thank you so much for taking the time to share your experience and thoughts on the LG Washer (WT7900HWA) model. We understand your concern about the loud clicking clacking metal sound during the cycle changes. We aim to deliver top-notch products that meet our customer's needs and expectations. While some operational noises are normal for washers, we acknowledge that the sound you described is not typical and may indicate an issue with the machine. In the meantime, check pockets while loading the laundry to remove coins, keys, lighters, or other objects that could damage the unit and cause a rattling and tinkling sound. For more information, visit https://www.lg.com/us/support/video-tutorials/noises-during-cycle-top-load-washer-CT10000010-20150712816129. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer with amazing capacity!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job and had amazing capacity! I do less loads of laundry per week due to the large increase in capacity. I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Really liking this machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research and really like this consumer reports recommended washer. It’s a world better than the 10 year old LG that I had to replace. I’d say it’s prefect for us. Now it’s all about reliability over the long haul.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this LG washer for a year now and it has worked fantastically, great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. It is a little more noisy than my 15 year old washer I got rid of. Tub is huge and able to wash comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice big capacity washing machine that has a steam option, why's is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the LG-5.5 cu ft High-Efficiency Smart Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! It holds a huge load...more than we usually ever wash, but the clothes all come out smelling great and the water is spun out of them better than any washer we've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine Very intuitive to use. Easy for my guests to use without any instruction

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good high capacity washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2 grown boys, we generate a lot of laundry. The capacity is great and the smart wifi functions are nice. Love the various cycle settings. Delivery, haul away, and install by Best Buy was great.

    I would recommend this to a friend