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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,300 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine and the Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washing machine i bought and a dryer working really good I’m satisfied no more stress

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Steam works awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works outstanding Cleans great So happy that we bought this machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Nice washer works as intended and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washers large loads with ease. Extremely quiet which I love

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Not a Fan of LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm comparing my new LG washer to my old GE washer. The installers did a very nice job. No complaints. The capacity was about the same for the two machines, and the cleaning abilities are similar. My GE washer was much quieter. The LG makes an assortment of obnoxious sounds including, high pitched squealing, clunks, clicks, and zip sounds. Not ideal if your laundry room is near the living spaces in your home. My GE spin cycle was far superior to the LG. The LG is equipped with many more cycle options, however you won't be given a manual to tell you how to use any of them. Customer service told me that if I'm interested in determining how to get the full benefits of the machine, I will have to download the 60-page manual. LG does not provide a written manual for purchasers. I'm guessing they don't see the value of spending the extra $1.00. It's not that easy. Wasted my time trying to download the manual only to discover that when I tried to open the file, the error message, "File Not Found" popped up. Personally, I don't see the value of paying extra for a machine with bells and whistles when I have no idea how to use them. I wish Speed Queen made a high-capacity washer. Good Luck!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Top Load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great capacity! I have always bought LG best ever!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very understandable directions and features. Just like old washer with updated look and buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer! The door does not slam closed. It has a pause when closing it and it slowly goes down. The spin cycles spin the clothes so wonderfully that they come out nearly dry already! So glad I purchased this. I also bought the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The PERFECT Smart TOP Load WASHER !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this WASHER !!! It is just PERFECT and does everything you could ever need a washer to do !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG -55 Cu Ft Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine so far Does a good job of cleaning and the phone app helps in advising when load is done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    For the laundry room.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out very clean. Use pods if possible. Space utilization is quite efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very spacious washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big loader! Great value! So much room you could wash a comforter no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Why didn't I buy this sooner!?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping this short and sweet - this thing is awesome! It washes quickly and efficiently, always gets the laundry clean...and best of all, it's freaking MASSIVE inside. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Needed a small size to fit down a tight set of stairs. Both units were the largest that would fit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this washing machine. My clothes come out smelling fresh and clean everytime.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice washers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking washer. Only have had it for a month but could see the difference on my clothes when i wash. Especially thr white cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Highly recommend for large laundry loads

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase! Very spacious, works great. Couldn’t be happier with our choice!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    My New LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features on the washer and would recommend it to a friend or family. My only complaint is the extra water feature doesn't seem to provide more water to a wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing load capacity and the integration of LG App is beneficial. It Syncs with Dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer with huge capacity. Install was quick and efficient. Couldn’t be happier.

    I would recommend this to a friend