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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,300 reviews
  • Rated 4 out of 5 stars

    Good Washer.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat. My only gripe is that it squeaks. Outside of that it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Lots of different options. Many cycles for each type of wash. A good fast wash cycle. You can add extra water or rinsing as needed. It is a tall style top washer. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer....so so great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer now that its finally working! Not so happy with the Best Buy techs that didn't install it correctly the 1st time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a washer that would handle comforter and large items . This washer has been a blessing. Not as quiet as hoped, love the cleaning which is more important.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. The installation was easy and simple also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced front loader with this top loader. Works real good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Steam Top Load Washing machine. It’s wonderful. I love that it connects via Wi-Fi and notifies me when each load is done. So many wonderful features, I do a ton of laundry and this helps make it happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just another washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure that I see anything that stands out over any other too load washer. I thought the steam feature would be cool wirh pets but adding an extra hour to the wash time is brutal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product with good looks. Super quite and cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works very well - no problems so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well so far. I like the larger load capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine I ever have This washing machine ofer me how big or small my load I want I m very happy thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is super quiet and has. Great spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 3 out of 5 stars

    I liked it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really nice big washer. It was quiet, efficient and big! If I didn’t have an issue with the dryer I would have kept this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to our home. It works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. Need to move shelving to get it to the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really like it and it works great and got it on sale too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what i was looking for. I love it with all the different settings it has to do laundry easy and quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer talks to the washer by wi-fi which is great because it knows how long to dry and it’s fantastic. You will love it and seems like it will last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Lemon after lemon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what to say. We're on our third set delivered of these and each one makes a new set of clings, clangs, and grinding noises that we have gotten confirmation are not in the slightest normal. One washer would also fill with water, agitate for about 30 seconds, empty, then the machine would turn off. Only one set did clean our clothes really well. It was just so loud you couldn't hold a conversation in the next room over. :( We're awaiting a call back from LG (it's been a couple weeks so I'll be trying again) directly as we work through this challenge.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see you are having trouble receiving a washing machine that meets your expectations. We would be happy to look at what is going on. Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat:  https://www.lg.com/us/support/chatbot
      Email: https://www.lg.com/us/support/email-appointment
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      The LG Community Forum is also a great resource for getting help from other LG customers:  https://lgcommunity.us.com/ LG

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were actually what we we’re looking for. Had good space for then. Happy so for.

    I would recommend this to a friend