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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,300 reviews
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what i was looking for. I love it with all the different settings it has to do laundry easy and quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Laundry Care

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new home and without hesitation, bought LG for washer and dryer (bought first set for my previous home). These are solid machines, great warranty, and easy to coordinate delivery and install with Best Buy. Hoping these work just as well as my old set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really like it and it works great and got it on sale too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. Need to move shelving to get it to the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine nice and big still haven’t down loaded the app for the WiFi features . I feel it washes quick faster and than my old Samsung washer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG washer! The steam feature rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! I am a favorite if LG washers and dryers! They’re reliable and work well. I love them steam feature and the gigantic washer tub. You will too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG with steam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ll give it 4 stars. I like the turbo wash. I got the steam feature, but haven’t used it yet. Didn’t realize how much time it would add to the cycle. Haven’t been able to get the Wi-Fi connected yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I like the deep tub for comforters. It does a great job with towels spinning the water out. My dryer is still on back order I hope it gets here soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality equipment - careless delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W/D seem fine, create a bit more wrinkles than I would have expected (assume from the washer setup), but they seem to clear in the dryer. Buttons take a little getting used to, but overall solid. My only real issue is delivery folks failed to connect drain hose, so first load leaked all over. Had to escalate to get them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want to win !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent price for exceptional performance, thank you best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to. Different from a normal top loader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connie

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the steam and turbo wash features. Easy operation, quiet, and cleans clothes better than any washer I have used. The price was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG OWNER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last washer was an lg and loved it, I love this one too. All my appliances are lg. They seem to have a longer life than other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it! We had to replace our beautiful front load Samsung steam ones bc I had nothing but issues with them in the whole three years I had them. So far these LG ones have been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washing Machine Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I liked it so much that when my dryer went out, I purchased both the washer and dryer so they would match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!!! My washer was only 5tears old but it took 90 minutes to do a wash. This new one is fantastic!!!! Takes no time at all. Lots of settings. Love, love, love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and it is still working great. The WiFi feature is useless and I have never gotten it to work. It simply will not connect to the WiFi as it only supports 2.4ghz access points. My network has both 2.4 and 5 ghz as do most modern WiFi. Also the finish scratches easily.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Think twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washing machine is so frustrating. I've had much less expensive machines able to actually finish a load under an hour. it can't handle the large capacity tub. it can't handle towels. the spin cycles are especially lousy. sorry, I would not buy this one again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, LauraW. We understand your inquiry regarding the LG WT7900HBA Top Load Washer and the difficulties you’ve experienced with cycle times and spinning, especially when washing bulky items like towels. Your feedback is important to us, and we’d like to help you optimize your washer’s performance.

      First, regarding the longer wash times: the WT7900HBA offers various cycles and options that can significantly reduce overall wash time when selected properly. For example, our TurboWash3D® cycle is specifically designed to clean a full load in about 30 minutes while maintaining thorough soil removal. If you haven’t already, try selecting TurboWash3D® for everyday loads (up to 3.5 cu. ft.) rather than the Normal or Heavy Duty cycle, which can take up to an hour or more if you have a heavily soiled or overloaded tub. When washing towels or bulky items, you may want to use the Bulky/Large cycle, but keep in mind that this cycle tends to run longer—up to 95 minutes—because it uses additional water and agitation to clean large, dense loads. Instead, try splitting your towels into two smaller loads and using TurboWash3D® or the SpeedWash™ 29’ cycle (if your towels aren’t heavily soiled). This approach helps reduce individual cycle time and still gives towels room to circulate freely in the drum.

      Next, for spin performance: if towels or large garments remain too wet at the end of a cycle, be sure to select a higher spin speed (such as “High” spin for durable fabrics) rather than the default “Medium” or “Low.” Towels generally benefit from a slower water fill but a higher spin to extract more moisture. If you still notice excess water at the end of the spin, open the lid once the spinner has paused, redistribute the load so it’s evenly balanced around the agitator, and then resume the spin-only mode. An unbalanced load can cause the washer to reduce spin speed or repeat a distribution check, which prolongs the cycle. Also, ensure that the washer is level and positioned on a solid, flat floor—an uneven installation can impair spin speed and lead to extended run times.

      A quick troubleshooting step from our LG Top Load Washer guide: run the Tub Clean cycle once a month to remove residue and buildup. A clean drum and filter can improve water circulation and draining, which in turn helps reduce wash times and improves spin extraction. To run Tub Clean, simply select that cycle (no clothes inside) and press Start—this maintenance step ensures that your unit drains properly and spins at optimal speed.

      We understand your inquiry and want to make sure you’re getting the most out of your WT7900HBA. Please send us a private message on Social Media @LGUSSupport so our team can gather additional details—such as your typical load sizes, cycle selections, and installation environment—and work with you directly on any remaining concerns.
      LG Top Load Washer – Cycles and Options - https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348
      We appreciate your patience as we help you find the best cycle settings and ensure your washer delivers efficient, reliable performance for years to come. —Renzo LG

  • Rated 4 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I don't like every time I open the washer if I'm just looking it set a time automatic to start to power on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a year Had to get another one been a nightmare lid issues & loud when doing large loads sheets. Only one tear old awaiting to purchase another don’t buy the dryer either that’s a piece of junk as well.

    No, I would not recommend this to a friend