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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,300 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great washing machine & very stylish too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and it is still working great. The WiFi feature is useless and I have never gotten it to work. It simply will not connect to the WiFi as it only supports 2.4ghz access points. My network has both 2.4 and 5 ghz as do most modern WiFi. Also the finish scratches easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan Gillen is all that salesman and more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer came with. Lot of tape/plastic stain that’s very difficult to remove without leaving a mark on it in an attempt to have it Removed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I love the sleek black look. It gets the job done and I have no complaints. I do like the app feature. The app tells me when the cycle is done and it also has a smart diagnostic feature that helps me when there is a problem with the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG HE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the appearance and the efficiency of this machine. This machine is very similar to the previous machine I had for about 12 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value - love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the second exact washer we purchased from Best Buy for our last home and the new one once we moved. It was the first appliance replaced and won't be the last from Best Buy. Great value and excellent service for installation and haul-away of old unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like good quality. Many features and a sleek design! Better option than front loader units!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer and Dryer Best Buy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, price and quality. Delivery and installation was on time and professional. First time I ever bought an appliance at Best But and with this experience will buy all future appliances there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,as described. It burns really good. Only down size, the burners get rusty really fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic machine at a good price. A bit on the noisy side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference over our old, but still working, dryer. Haven't used the steam feature yet but so far we are pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We have not had the machine long, but it the recommended detergent amount is so small, I save $$ there, and I like all of the settings for different kinds of loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like clothes just don’t get as clean without the agitator. If you don’t put the water plus option then there just isn’t even enough water to wash. My fist and last washer without the agitator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!!! Gets all laundry much cleaner than my old LG. Haven't used the steam yet, but probably will eventually. This is a great machine, so happy I made the right choice!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love my washer. The Iq lets you know on your phone how much time is left, its so cool and convenient if in another room where you can't hear the done bell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient, and quiet. Steam setting works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a little noice and about ev3 load and we are unsure why. Maybe user ear with it being off balance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The group that delivered it and installed it were fantastic too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! This thing washes a ton and gets my clothes extremely clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top load washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this LG top load washing machine about a month but we are loving it. It has a huge drum so we can wash more close at the same time. It also has a quick wash cycle that we love. If anything changes I'll update this review but as of now we love it.

    I would recommend this to a friend