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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,300 reviews
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchasing was easy. The delivery guys were very nice and very helpful and they did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this LG Washer if GREAT! Everyone should have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So big and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer, hadn't had a new one in over 22 years. so this was a big thrill with all the electronics and settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WT7900HBA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have for one month and so far so good..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this washer!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely spectacular appliance. Will continue to use Best Buy for my appliance needs. Amazing price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and multi funtions helps a lot. For delicate cloths to heavy bedding, everything is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Slick Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely machine - has an abundance of features and deals with both heavy and light loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this washer, Besides the painful waste of time trying to set up the wifi for this machine, don’t purchase Edit that option in mind. Otherwise it works terrific as a washing machine alone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to reach in

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! The only issue is that it is very deep and there are times that we have to push ourselves into the machine.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 2 out of 5 stars

    Too deep to reach inside, lousy documentation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so deep that I cannot reach all the items in the bottom without using a grabber tool. What a dumb design. Why not make it two inches shorter so it would be even with my standard height counter tops and would still have more than enough capacity. Also, the written instructions leave a lot to be desired. There are several preset programs you can choose from, but there is absolutely zero explanation of these in the Owner's Manual. There should be an explanation for each one as to what the assumptions are, such as water temp, spin speeds, etc.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Perfect Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this washer for about 2 weeks now since the purchase was made. I’ve done about 9 loads, I can’t think of any complaint about the washer or dryer. The steam feature is also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this with the matching dryer and they both work exceptionally well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG has scored again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with new LG washer and dryer set. Look forward to using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer bought the dryer as well great pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wifi feature in this machine. I’m very forgetful and it reminds me that I have a load in there. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was detailed with the information he provided. Very knowledgeable on LG products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works wonderfully. The steam mode really gets out any stains from our clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing; something will in time stop working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic. Make sure you also order “Geek Squad” protection; something is going to break with all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very sleek and nice and works well. Seems to be saving water. We are really enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use . Dosnt always fill up with enough water you have to use the water full setting .

    No, I would not recommend this to a friend