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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,300 reviews
  • Rated 5 out of 5 stars

    Great Washer - Large Capacity

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great with all kind of features. Also can connect to WiFi and be controlled through an app while giving you notifications when the cycle has finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Has lots of options and modes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best service and shipping i have ever had thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best LG products ever i use Smart ,quiet with highest quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg is the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding appliance! Registration had some issues however not enough for a bad rating. I've been with Lg and I'll stay with Lg until I'm shown something better...if that's possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine so far! Now I need the matching dryer because my old one can’t keep up with my washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our second machine and the first one lasted 10 years. great model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THUMBS UP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes some time getting used to after using a front load for years but yeah, definitely doesn't suck. confusing that you can't just lift the lid and throw in that 1 sock you found under your kids bed 30secs after you started the load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking washer. Lots of features. Wish it came with a quick start guide that explained all features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We like the fact that you can open the door two different ways and looks and feel high quality. However, we shall see it over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer amchine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, excellent choice in this item. delivery has been in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far, the best washing machine we have ever bought

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Rated 5 out of 5 stars

    Certified buyer/user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use properly. So at this time, no further comments.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I anticipated

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feature of this washer is the drum. It will wash a comforter, or two sets of king size sheets. I do not like the process required to program and set up the machine to wash. But my least favorite feature is the noise it makes when it spins. Doesn’t matter if it’s spinning towels or delicates, the noise is very loud and obnoxious. Based on that I would not purchase this product again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please combine this with the review I did on the dryer just now. I wrote the whole story there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with purchase- little louder than expected, but pleased otherwise. Having someone come out to check it was balanced correctly because love it otherwise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Load Big Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far so Good! I just wish it had an old school agitator in the middle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice glad bestbuy members could help me pick them out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was wonderful and it is working so.great. love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine with tons of features. Quiet operation and great cleaning clothing.

    I would recommend this to a friend