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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,300 reviews
  • Rated 4 out of 5 stars

    LG-5.5 Cu. Ft. 14-Cy Top-Load Washer in Blck Steal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased for new house we are remodeling. This is 2nd time round with LG washer / dryer because we have really good success with the LG washer dryer we purchased over 12 yrs ago. Hoping for the same results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it lasts a long time! The last one only lasted not even six years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WandaB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hands down the best washer and dryer I ever used

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits big quilts and has a spin only option. (No clue why some washers have lost that.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks nice but it is durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fit and finish. looks good. feels a bit too flimsy with plastic in many places you would expect metal. Time will tell if the unit holds up to regular family usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new washing machine. It runs very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my older model that broke. Washes very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YENDOR67

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more than I expected. I Love this washer!!! LG products have been a good investment for me. I am definitely a loyal customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this same washer for a while. Works really well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good… just wish they had better operating instructions for wash cycles.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through the cycles and setting on your new washer. ^Jennifer LG

  • Rated 4 out of 5 stars

    Good machine BUT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good machine BUT the booklet that comes with it could be more useful. There’s nothing on how the cycles should be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and capable of washing a large load. Much better than a front loaded model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out to damp and to make washer easier to add extra water

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a good job with the clothes and they look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg came up with this steam option its workable but don't expect professional outcome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud! I have to close the laundry room door when I wash. Very roomy. Seems to do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No. 1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will save more, plus the quality and elegance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer. We chose one without an agitator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is well designed and you get what you are paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, but not as quiet as I thought it would be. No issues yet. It does need to have a clean cycle at least once a month.

    I would recommend this to a friend