Customer Ratings & Reviews
- Model:
- WT7900HWA
- |
- SKU:
- 6492275
Customer reviews
Rating 4.6 out of 5 stars with 1300 reviews
(1,300 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love this washer - the drum is huge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is awesome. Drum is huge, I can do two loads of laundry at a time. With 3 active boys, I needed this a long time ago.
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
new lg washer from best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the new lg washer. looks great and so far so good with using the different cycles.
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Wash it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Still need additional training in proper usage.
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
What a great deal!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a. Great and affordable product! We would definitely continue to shop at Best Buy!
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Brown's washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great sets up to wifi easly and notifys you when complete
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. Had it in stock for a good price.
I would recommend this to a friendRated 5 out of 5 stars
thumbs up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great look great color even better machine decent price
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used a couple of times so far. Looks nice in my laundry room.
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
No title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good productGood make. New Item. Time will tell how good and long lasting
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item good
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer, love the clear glass top to see your clothes.
I would recommend this to a friendRated 4 out of 5 stars
LG washer Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does really good unless you put more than half full load.
I would recommend this to a friendRated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new washer I got it at a great price. I would recommend this brand to friends and family members.
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 1 out of 5 stars
Did I get a lemon??
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having owned a Samsung front-loading washer and drier, we decided to go with an LG top loader. We went with LG based on our experience with their TV and computer screens, and the reviews here. It's been a horrible experience. When the set was installed, we had to call the deliverymen back because there was a clunking noise coming from the washing machine. We were told it was the transmission or clutch mechanism and he would notify the service center to send someone out to replace it. No matter what water level one chooses, the water never seems ample enough to cover the clothes. Even worse, however, was the accompanying driver. It does not get clothes dry and leaves permanent press clothes horribly wrinkled. When we put the clothes back in for "wrinkle care" the drier ran for 5 minutes and did smooth out any wrinkles. We're now waiting not for the repairman, but for the deliverymen to deliver our Samsungs to arrive and haul away these unfortunate machines. With the gap between the rest of the reviews and what we have experienced, we either have a lemon, a counterfeit, or the other reviewers are shills. We've never seen such a wide gap between reviews and an actual product experience.
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG washing machine. I am sorry to hear that it did not meet your expectations and that you had to return it.
Your feedback is very important to us and your concerns will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Rated 5 out of 5 stars
Excellent washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer, works as expected consistently. Washes clothes well while conserving water.
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product to buy and I highly recommend it
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product but it takes a bit of time to dry
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect n fast also very good brad n highly recommend
I would recommend this to a friendRated 1 out of 5 stars
What a failure....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased an LG Cherry Red TROMM Front Load Washer in 2006 and had been a faithful client since then. The unit never needed to be serviced by LG or Best Buy. I wanted to upgrade for something a bit more modern and expansive... bad idea! LG has taken a turn for the worst. This washer is despicable. After about 2 weeks of operation, the drum now wobbles at times uncontrollably out of balance. It also makes a squeaking noise when filling with water and spinning. Seriously... like already?? It was recommended by LG I purchase "rubber feet" for the unit. I spent over $1300 on a washer and yet I must accessorize it with "rubber feet" so it can operate optimally with no noise. HA! What a joke. I wrote another review for the matching dryer I purchased, which had other issues and it was recommend I also purchase rubber feet for that unit!! WOW!! Lastly... you can tell this was a cheaply, cost cutting made machine. The metal is super lightweight... spare me the "modern metallurgy". Let's be real... LG cut corners and aims to maximize profit by selling this item at a premium cost. As customary... LG will probably respond with their canned response of contacting their customer service.... blah blah. I will be returning these in favor of Whirlpool at Lowe's... I won’t be duped again!
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer. Steam function is great for bedding or other things you want to sanitize.
This review is from LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
I would recommend this to a friend






















