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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,300 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best brand in the busyness I love it. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the washer since the middle of may but so far we are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG MACHINE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE THIS WASHER!!! Would definitely buy it again!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the middle of a king-size quilt doesn't even get wet. I can't reach the bottom without a step-stool. I am 5'2.5"

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. And, we were able to get it in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have a dryer from LG and love it. I can say same about this washer too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas Gifts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing products. Installation was professional and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase of my very own washer/dryer. Asked for a lot of advice and LG was the #1 recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would buy this product again. LG and Best Buy. A good combination

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a short time but so far no complaints Watch for it on sale goes on sale frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer with many options and steam feature.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new washer and this LG model was highly rated. I love all the options and the steam feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer installation and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality machine and service installation from best buy is a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. We were able to pick it up when we bought it. That is the best!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t purchase this washer again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not completely sealed and pest can go in there and make a nest. It doesnt come with a lid on the bottom and it has holes in the control panel that are big enough for something to go inside.its says its number one trusted company for US but not if you think about farms and big fields which is mostly what we have here.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Francisco. Thanks so much for sharing your experience with the LG Washer (WT7900HBA) model.

      We understand how important it is for appliances to be well-suited to your environment, especially in areas like farms or open fields where exposure to pests can be more common. This unit is designed with durability and performance in mind, but if you're noticing gaps or openings that could allow pests inside, we recommend inspecting the installation area to ensure the unit is placed on a solid, enclosed surface. Adding a protective base or enclosure around the washer may help reduce exposure and prevent nesting. For more help, visit https://www.lg.com/us/support/product/lg-WT7900HBA.ABLEUUS. If you’d like us to assist further or share feedback with our product team, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you. ^Juvy LG

  • Rated 4 out of 5 stars

    mybestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look at review for dryer. The same review apply.I have to use more to evaluate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Delivery and haul away was great as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were finally satisfied Once we finally received the correct washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far washed alot bedding because of big drum and it works great

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Already broken after just 18 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broken after just 18 months. It is costing me more than half the purchase price to get it fixed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jeff. Thank you for reaching out and sharing your experience with the LG Washer (WT7900HBA) model. We understand your concern about having a unit break down so soon after purchase. We aim to create durable, high-quality products that really meet our customers' needs and expectations.

      It might be a good idea to contact LG customer support to see what options you have for repair coverage under the warranty. We want to make sure you don’t have to spend extra money on something that should be covered.

      Feel free to send us a private message on social media @LGUSSupport, and we’ll dive deeper into the situation and help you with the warranty process. We're here to help you find the right solution. ^Juvy LG

  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait to use this super popular washer once I can move back in my house.

    I would recommend this to a friend