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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,782 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Working Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this washer only about a month and a half. So far it is working very well. The tub is very large and deep. If you are shorter than 5’5”, you will have difficulty reaching to the bottom to remove items. I would prefer not to have the little musical sounds. My washer and dryer are in the basement and I cannot hear the finished sounds as I could on my old machine which had beeping sounds. I do use the LG Thinq app that lets me know when a load is finished. I was concerned at first when it indicated a Normal load would take 59 minutes, but after a period of sensing the time drops dramatically. It's a great looking machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Tub size

    Rated 5 out of 5 stars

    mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving the washer. its a little deep if you are shorter but definitely not too bad. larger size but takes up the same space in the laundry room. keeps up with 10 humans and pets with ease. definitely loving it except the app for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washing machine. Our clothes get so clean even when we out a large load in. The only thing to keep in mind is if your shorter than 5 ft 2 in. Good luck getting everything out without a step stool.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love the LG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. It's easy to use. Top load washers seem to do a better job of cleaning. Plenty of setting for a small fast load to a large heavy duty w/ extra water load. Installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Impressive washer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much because it’s saving me a lot of money that I used to spend for soap and water. ( we pay water based on use in my city) My wife love the ease of use and the cleaning. Impressive and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG Hi capacity washer top load

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity and more quiet than you would expect. Takes even large king size comforters. Great pair with matching dryer. We much prefer a top load over front load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything we could possibly want!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our old washing machine became too noisy and unreliable we made the big decision to splash out on a new mashing machine. I didn’t have an in-depth knowledge of washing machines but read the Best Buy reviews and compared them with others I found on the web that weren’t behind a paywall. This machine was not cheap but also wasn’t extravagant and it has been nothing short of outstanding. The ease of use from minute one has been fantastic and the very detailed wash cycles along with automatic detection of water required for the wash takes away that decision making process. I was trying to think if there was anything that was simply “ok” but the truth is that I would recommend and repurchase this machine in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    New user to LG products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing capacity and really quiet. Simple to use and seems to really do the trick. People with shorter arms might have trouble retrieving all the clothes at the bottom of the drum,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great size washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference having a new LARGE washer with no actuator in the middle; you can wash comforters and larger loads which means fewer loads. Quiet machine and the smart technology is great; if the load is out of balance it stops and tells you.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Reliable washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has always been a reliable washer for my family and I. This is the third LG unit I’ve bought in my lifetime; one was a gift for my parents and two since getting married. We replaced the old one, which was relatively new and still had more years on it, after we renovated the garage. This model has very efficient functions to save on water and electricity. The normal cycle automatically adjusts the timer according to the wash load. Clothes come out fresh and clean. Would have gotten the black stainless steel model with steam function but it was pricier by almost $200 with tax.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top load washer adjusts the wash cycle from very small loads to extra large comforter loads. It is very efficient and easy to use. Has wi-fi enabled technology which I have not used .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washing Machines for Queen size comforter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short my 5 year old washing machine broke recently due to the overuse of large load capacity (blankets). I am very happy with this new LG washing machine because it supports what my family needs with extra bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent waher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pluses: High efficiency. Cleans great. Quiet. Clothes come out nearly dry; shorter drying times. Huge capacity. Negatives: No users manual; must get on-line which is a real challenge to find on website.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Very huge capacity, works fine, very deep bucket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes a huge amount of clothes, and with no agitator, does not destroy the clothes. The only negative is it is so deep, you have to be fairly tall to get all the clothes from the bottom, or stand on a stool.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 5 out of 5 stars

    The best washer so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the old old washer..... Yes, I love this new washer! I can wash big size comforters as I checked the reviews, nice and quiet. Let's see how this washer will do next a couple of years.....

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best Washer I Have Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best washer I have ever bought or used, I', so pleased with my purchase. This washer has tons of room to hold a lot of clothes and still cleans them perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Finally delivered - operates as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After unexplained and uncommunicated cancellation of washer it was finally delivered and installed-product is excellent-operates as advertised-easy and quiet-cleans very well….now waiting for dryer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and fast cycles, cleans well. Large enough for comforter. Only problem is the default cycle-complete *beep* is very annoying to my wife! The jingle gets stuck in my head…can’t unhear

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Buy! Washes clean!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been running great since we got it. It was installed within 10 minutes by the best buy technicians. Takes a lot of clothing at once which we love.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Tremendous Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t think of anything that can’t fit in this machine and anything that I could not find a cycle that would work. So easy to use and sleek looking while being a work machine. Great choice.

    I would recommend this to a friend