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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 912 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 912 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Peace and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what we wanted, but it may be a little bigger than we needed and the drum is so deep I struggle to get cloths out of it. It is wonderful as far as the sound, as we wanted the quietest Washer at the best price and this did fit the bill perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love the size!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received our new washer on Friday. I immediate rinsed it out and started washing all the pillows. We had just moved and everything had been in storage. We certainly wanted to put our head on fresh pillows. It was amazing, no crumples, just fantastic well washed pillows!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from a front loader to this top loader. It does a great job getting everything clean. I can fit my large bed cover in it with no problems. When a 15 year old boy notices how clean and fresh the clothes are, you know it works! and I love getting text messages when the load has completed!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My best washer and driyer ever!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer. There is so many different settings, for any type of cleaning you need. The thing I love the best is that both are so quiet, I do not have to turn the TV up when they are running.!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new LG WASHING MACHINE. Nice & Big with a lot of extras. We had an older LG washer very similar to this one for 10 years so I wanted the same brand. Our old one was still washing and working fine. We just donated it to someone that did not have a washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with a vast choice of cycles. The top loading washers really cleans the clothes, and does not have draining problems like our old front loader. Additionally, the option to hit extra water for heavy loads of towels and blankets is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever! I love how big it is, I can now wash the bedding without trying to make it fit or separating it in loads like our old one. We got the matching dryer as well & I am very pleased with both! I have not tried the app yet but it's a cool feature!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful and not noisy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only been a month but so far very happy with this purchase. Washer is silent, it has a sensing feature to distinguish from a small or large load. Vibration is moderate even at the fastest centrifuge speed. Design is also sleek and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG 5.5 Cu Ft High-Efficiency Smart Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice household appliance. I wanted this washing machine for a long time and finally got it after my Kenmore gave up on us. Works perfectly and I’m happy. Looking forward to a long continuous use without failure. This is way I opted for LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a week and it seems to wash well. One of the reasons I bought this is to wash queen size comforters. I think it washes well, but the rinsing doesn't seem to get the soap out--it could be that I'm using too much. One issue I have is that there are no directions, videos, support that tells you how to change the water temperature/settings while on "normal". I just fiddle until I can get the water temperature to change, but haven't been able to figure out a method that works the same way every time. I've tried looking online and many say you can't change the temperature on "normal" but I've been able to. Seems like it shouldn't be that difficult and LG NEEDS to have directions on how to change the settings to get the combination you want when washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    High capacity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a huge capacity. That said, moving from an old type of washer to something that has a computer running the process is a change. Some combinations (hot water, heavy soil, fast spin, etc.) are tough to put together.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    I love clean clothes!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! It is quiet and large so it will hold a large load or small. Comforters and blankets fit easily. The only issue is my wife is not the tallest and has difficulty reaching in to grab clothes out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good washer however it does not add as much water on a normal load as i would like to. Other than that it has worked well and hold a lot of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the LG washer. Went through 3 wash loads and was great. I think it was faster than my Whirlpool. Was kind of quiet too. Well, it was just one day. We’ll see how it still goes one month later.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great washer with extra large tub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge and has so many choices of cycles to pick from. I could easily put in large items like comforters or rugs. Also, the large tub has enabled me to cut down on how many loads I do since I can consolidate my loads into one

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Loving our washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer; it works great. I needed a step stool to reach bottom; but otherwise no worries. Everyone else in the family can reach the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG High Efficiency Smart Top-Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high efficiency Smaft Top-Load Washer with Turbo Wash3D is a very good machine. Over the years I have owned several washers and am as satisfied with this one as any I have ever had. It not only works great, I looks great!!

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Huge Tub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how large this Washer is. It is huge. I wish I would have had this when my kids were young, I would have had laundry done so much faster. Blankets , big ones wash in no time at all. and love the little I am done song it plays lol.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this washer for a few months now and it is wonderful! I enjoy using it and save so much time & water! The capacity is huge I can fit my cery large oversized king comforter. So happy with this washer!!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Improvement over what we had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Kenmore that the drive bearings went out on with this one. While it got good reviews, we were a little underwhelmed at the performance. It gets the job done. Wifi seems a little superfluous and the extra settings through the wifi, we rarely use.

    I would recommend this to a friend