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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.5 out of 5 stars with 911 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 911 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, Smart (literally), huge capacity price is a little high (got it on sale with a price match), excellent delivery process no concerns whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy wife happy life she likes her new machine large capacity and alert to phone when wash is done

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great wash capacity cleaning and wringing out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had this for about a month but does work well on all size loads and type of cloths. will see how it stands the test of time

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Deep tub that holds everything! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love our new LG washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. Plenty of room. Love all the different options for clothes, bedding, towels, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    LG customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer to replace my 10 year old lg set. I love the deep tub to wash big blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great size and cleaning power

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Easily handles my king size comforter and cleans everything thoroughly. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my family is loving this purchase, before we had a previous machine that did not live up to its billing

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Smart washer at it's finest.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge. I love the smart features that let me know as soon as my wash is done. Great options for cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Tons of space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space to fit a ton of clothes! The app makes it easy to see whats going on and when its time to clean the tub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family loves the new washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!!! I like and the family love it. Thank you, LG I can actually use this washer with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love/Hate relationship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited about three weeks to do the review. Love the washing machine. We just miss the “towels” setting. You can’t add water to the normal cycle!! Hate that it surely doesn’t put enough water in the load to wash them effectively. Towels have to be done on the deep wash cycle. Oh!! And it should have clear glass NOT tinted!!! It’s pleasing to the eye, but not effective to be able to keep an eye on your load. Hopefully this one lasts longer then 5 1/2 years!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sonja’s review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Smart washer ever love love love the way it cleans clothes so super clean especially during covd 19 virus times

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Reliable?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this machine as it was one of consumer reports highest rated washers. However after just 5 loads of wash the machine experienced a mechanical failure. While LG didn’t seem particularly concerned by this, Best Buy’s customer service was excellent. I’m hoping the initial failure was a fluke and the replacement has a long life ahead of it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer and the dryer. Love this set. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LOVE my new washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big capacity. It leaves your clothes practically dry when its done washing so you spend less time drying and saves money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top load lg

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Going from a front load back to this top load was surprisingly better for me. Very quiet and can was multiple comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleeping is more enjoyable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moment was had our washer installed; we immediately washed ALL of our bedsheets, comforters, pillowcases, and blankets. Normally we would drive to the nearest laundromat to wash our bedding garment and felt unsatisfied with the outcome. Our bedding material would smell musky or moldy and sleeping would be the most miserable experience. NOW, we feel rejuvenated and restful knowing every night we would come home to a fresh-smelling bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it so far it does everything we could want and more probably don't use it to its fullest potential though Need to state on the website that it does not come with the propane orifice and that I had to drive around all day trying to find one because I was told it would come with 1 where I could have ordered 1 online and had it shipped to my house before the washer ever showed up this is a very sore subject with us

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer, replaces a Maytag washer that was very noisy, this washer is much quieter! Easy to use!

    I would recommend this to a friend