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Customer reviews

Rating 4.5 out of 5 stars with 912 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 912 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Fantastic washer. Easy to use and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as an open box, considered excellent condition minus a scratch/dent on the side. Not a big deal to me. The delivery gentlemen, Sean and Colin, were absolutely awesome. Very polite and helpful, they called me when they were close and they were early to top it off. They did a great job with removal and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer. Massive size loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with this new washing machine I shopped for way too long read too many articles read too many reviews and finally got frustrated bought this set from my couch on my iPhone and I’m so happy that I did. I am amazed with the volume of clothes this will wash I’m also amazed how clean it gets my clothes and how the app integrates with the washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine . very roomy. i like that the machine sense the load and determine the water level

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so large! I’ve been enjoying using it. Washes well and has descent settings.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain not one bit, hands down an very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Recommend to new buyers without prejudice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice products and love to have it. Ease of handling and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    I like it. vast, has a great ability to move clot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. vast, has a great ability to move clothes with so much power I love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enormous capacity. Smart loading and discerns load size and requirements. Really cool!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for Larger Families!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to throw my whole king bed set in. Sheets, pillow cases and comforter!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very attractive, Low energy use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was efficient and set up the washer and drier as scheduled. It is not intuitive, and needs to have more specific instructions by following the QR code in order to know how to operate different cycles and how to add water to prevent odors in the drainage tubes. It is very attractive looking.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible! Clothes come out really clean- and the machine conserved water.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room in this washer. Color comparable to a black stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good selection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buying experience washer and dryer are just what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing so far. Haven't had any issues, an upgrade for sure

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rusting Hi-tech Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is only 2 years old and the inside next to the bleach dispenser is rusting, and when I contacted LG customer service they won't we acknowledge the problem, and sounded like its my fault the inside of the machine is rusting. I never had a washer that rusted and I have used some really old ones. Its fancy, but not worth the price you pay especially with LGs poor customer service, and poor quality. Its a good washer if you don't use water and detergents!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Quiet and has more gizmos then I will ever need.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Design allows for larger loads than our previous washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it super fast availability and really gets the clothes clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer with many cycle choices and very large load capacity.

    I would recommend this to a friend