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Customer reviews

Rating 4.5 out of 5 stars with 912 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 912 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Lots of room to fit a cal-king comforter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the fact that I can put large loads to wash.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still exploring the steam washer cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well into the space we had for our "old washer and dryer". I'm still looking for the light in it, if it really has one. The dryer does. Washes and spins dry the clothes great! One caveat: I can't reach the bottom of the super size (7.5) washer tub! Have to use kitchen grabbers to get the remaining items out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that these sync up and alert you when they’re finished! My laundry is in a separate part of the house so I don’t hear the signal from the machine when it’s done and then tend to forget about it. Having it notify me on my phone is so helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have so far enjoyed this LG washer, clothes wash quickly and seem to smell better. Love the look, so pretty. Glad we purchased these from best buy. The Geek Squad was very nice when installing them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lover the Turbo wash!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the washer is a good product. Wish there was a way to turn off the sensing load when you start the load....why do I need it to sense my laundry- I want it to do what I set it for. Also, the drum is very deep- not good if your short, hard to reach the clothes on the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer dryer 2 years ago. They are life saver. Saves me alot of time. Excellent experience as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back to a top loader after having a front loader for years. Be sure to check the depth of wash basin. I am 5'6" with relatively long arms and I am having trouble reaching clothes in the bottom of washer. Functions great- no complaints. Looks good - just a very deep basin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet machine that does its job well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing the laundry is a chore but now it's one you don't have to worry about. Set one of the many washing cycles and forget about it. It will even notify you on your smart phone when the cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a little reluctant to buy an LG product due to its local reputation as being hard to get parts and service, but this one appears to be doing well. Works well and grandson loves it. A little on the pricey side but it seems to be a decent product,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice to replace old washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with good washing selections. Faster than my old machine. Deep bin holds plenty, have used for queen sized comforter. At 5'2", I do stand on tip toes to reach the bottom. Graphite Steel color looks sleek in my laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This washer cleans better than any other I’ve had!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG brand and have had other LG washers. This one is a step up and has additional features that I am starting to learn more about. The clean I get with the clothes is superior and I couldn’t be happier that I spent the extra money for the upgraded model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets Items Clean But May Need Extra Rinse.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a steep learning curve, but worth the effort. It will wash almost any item. I recommend adding an extra rinse cycle for some fabrics, however, which may otherwise still have detergent remaining on the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quiet washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It is very quiet and has every feature you could ever need. It holds a lot of clothes. My only issue is that I am very short and I have to use tongs to get clothes out of the bottom. It is very deep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated but good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated and over powered. It was difficult to get it balanced, and needs periodic adjustments, but my floor isn't exactly perfect. We haven't had any mechanical or electrical issues. All in all a good washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MORE THAN JUST NEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT! I TRUST LG APPLIANCES. MY HOME BURNED DOWN FROM A DEFECTIVE CLOTHES DRYER SO THE APPLIANCES I PUT IN MY HOME MUST BE SAFE AND I MUST TRUST THEM I TRUST LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not tried all of the cycles, but I am pleased with those I have. The drum is deep and my blankets came out well. I like the text message feature telling me my laundry is finished- saves me additional trips downstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new washer -

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of this washer and the water saving ability. I am always looking for energy saving products and this fits the bill. I can now wash comforters with ease and not have to worry about the center agitator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful on the outside and very functional inside. This is our first HE washer and boy did we pick a winner. The turbo wash is very effective in agitating to laundry. Love the little jingle it plays when it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer you could ever have. Lasts strong 3 years and hope it will be lasting more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and everything is working well. Clothes come out clean. However, I did have to rewash one load that didn't come out as clean as expected. Will have to find a user manual online, because I am not familiar with all of the features on the machine.

    I would recommend this to a friend