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Customer reviews

Rating 4.5 out of 5 stars with 912 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 912 reviews
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I love it clothes clean and crisp and fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Size Fits All

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many options and it seems we only use two. Fanciest and most reliable washer we’ve had to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery team.... Professional, courteous, quick and knowlegeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is the best place to find everything you need. knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second set amazing quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality so impressed with this my second set of LG washer and dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer seems to do ok. It works best if you use the extra water cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size for a big family of 8!! Definitely needed the upgrade and so glade we made this choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washing machine. It is exactly what the review said it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever. Large tub can take king comforter. Cleans extremely well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good deal and a great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a super buy and the fact that it washes the clothes really well is simply outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very happy with our purchase. This product exceeds our expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it especially when it sings when it's done and then you control it with your phone or when it tells you when it's done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Works great! Consumer reports was right on with this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Top Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well! Somewhat noisy. However, over all it is a great washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I’ve ever owned!!!! It washing more clothes all at once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, but the WiFi will not connect. The instructions for enabling the WiFi do not help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my clothes smell fresh and clean, no complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First wash and it failed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned an LG washer/dryer combo for over 10 years. Those two machines worked with no issues. The only reason we bought a new set is because we have remodeled our home and wanted a fresh set. MISTAKE! During the first wash we were startled by a horrendous noise coming from the laundry room. We contacted LG and to their credit, the repair technician came quickly and verified that all was not well. In fact, the transmission was bad. A brand new machine with a bad transmission. Come on LG, you lead us to believe that this puppy passed quality control? The Tech recommended that since it was brand new to contact Best Buy for a replacement. We have never experienced such product failure. However, LG did react fast and Best Buy will shortly deliver a replacement model. We do like the LG brand so will try again. However, IF we hear that nasty grinding transmission noise again.........then, like the man says...."you cant fix stupid"....LG.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane LG

  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this washer. Has many features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Househusband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the high tech features of this machine. Hard to mess up a load of wash.

    I would recommend this to a friend