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Customer reviews

Rating 4.5 out of 5 stars with 912 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 912 reviews
  • Rated 1 out of 5 stars

    This is for huge loads and this mom isn't happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are pregnant or planning to be, do not get this. Im 5'5 and can't reach all the way to the bottom. This thing takes longer to set up, to calculate the water and to fill than it normally would. I am not hard to please at all and I always end up buying bad review items and I am still happy but this by far was so time consuming and horrible to wash clothes. It took me a full like 5 min to get this thing started and a normal washer you can have the lid open and the water running and you throwing you clothes in at the same time. Not with this one. It locks so you have to put your clothes in first and then the soap, downy, etc. Then you turn it on, select your options and then wait till it fills. Since it does not give out enough water, you always have to select extra water to fill up more but and its still not enough but you can't put more water in. So if you have a large load like me with blankets, it absorbs lots of water and there are spots that the soap didn't reach which I was not happy. The turbo option should be taken out because it does not wash turbo. Turbo should cut the time to 30min but every time you add any additional option at the end for me it was like 1.5 hours. Overall not happy at all, does not wash well, and time consuming. The only thing about this washer for the 2 weeks I had it as it spins so well that its a short drying time and its sleek look.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are really sorry that our unit did not meet your expectation.When it comes to the cycles that we will be using it really depends on the type of clothes that your are trying to wash specially for bedding,cotton etc.Our machine has a sensor as well that will check first the weight of the clothes to dispense the correct amount of water since we want to save water but it doesn't mean that it will not wash the clothes properly.We still want to thank you for taking time review this product.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this purchase and the quality is perfect. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product and team for the delivery. Satisfied customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fanastic washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this washer. Love the color, the options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products. Good installation. Good service. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TBD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New product. No issues yet, I will follow on three months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, excellent capacity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved from a front loader washing machine to this top loader and it’s been wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! Highly recommend it for anyone looking to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a smart purchase at a great price thanks washer machine LG

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Housewarming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great house warming gift it fit perfectly looking for matching refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer & clothes are clean !! Had Maytag for 20 years & now LG .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever!! Great experience with Best Buy!! Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful with Account

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful to get my rewards account updated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good washing machine our clothes come out nice and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for large amount of clothes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great washer and it had good features, like accessing it from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly and quietly with excellent cleaning action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, price, availability. Pick up service went perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been good for us. Will stick with LG for a while..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New washer- very happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy - excellent quality Needed to replace my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My favorite thing about it is the quick cycle.

    I would recommend this to a friend