Customer Ratings & Reviews
- Model:
- WT7800CV
- SKU:
- 6329774
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.
This summary was generated by AI based on customer reviews.
Noise samsung Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am not happy with the washing machine you guys brought to my house since the first day it's was just making serious heavy noise when we are making use of it........sorry am just not happy with this kind of service thanks.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
Does not clean
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 6 months ago. Does not get clothes clean! Shirts and bras still have deodorant on them. Would not recommend this washer. The matching gas dryer works great!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Drier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real happy with it keeps throwing up codes won’t dry clothes LG will not come out until I pay somebody to come out and check my line
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear your dryer doesn't work properly. But for this cases, we highly advised to our customers on checking first if "Energy Saver" is activated. This feature is designed to reduce energy consumption by operating the unit with air dry only. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via Facebook @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. We apologize for any inconvenience this caused. ^Venette
Horrible washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible horrible horrible Washer started leaking 4 months add purchase from a hose that isn’t used. Who does that?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
We want to return something is not right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cloths not getting clean took almost 30 days to really confirm it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .How to Get the Best Results from a HE Top Load Washer: Always use a laundry detergent with the HE label. These products are formulated to create fewer suds which is important since so much less water is used. More is not better when there is less water in the mix. Most loads only require one to two teaspoons of HE liquid laundry detergent or one single-dose pack. If you do not use the automatic detergent dispensers, place the detergent in the bottom of the drum BEFORE you add your dirty clothes. All single dose laundry packs must be placed in the bottom of the washer - never the dispenser. This will give the detergent the longest amount of time in the water to help get your clothes clean. When you load a HE top load washer, do not pile the clothes in the center. Evenly distribute the dirty clothes around the edges of the wash plate. This will help balance the load more quickly and speed the wash cycle. For best performance, load clothes as shown in manual on page 14. Load clothes loosely, and do not load clothes over the maximum guideline on the tub. Clothes need room to circulate in order to get clean. If you need further assistance, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Worst washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer ever! Don’t buy. Have had nothing but problems from day 1. Clothes are dirty, constantly leaks. Looks good, cleans bad.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Broke within a week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been trying to get them to replace and keep getting hung up on.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Mr
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad and factory defects and I changed twice and the same issue I returned!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Used and Damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because it was purchased as open box. They delivered a used and damaged washer. Didn’t even install
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your unit arrived damaged.Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.Please follow up with BestBuy to have this resolved.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Broken in 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer lid poor quality design and cheap made. Broke in one year 2 months
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
worst ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst possible shopping experience with BestBuy!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We understand your concern. This feedback will be shared with our product team. We apologize for any incocnvenience.^Venette
Trash
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, this washer is extremely loud and not worth the money
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Too hard to figure out how to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up with the control panel all smashed in on the left corner right out of the box, Really? Sent it back
No, I would not recommend this to a friend- Pros mentioned:Capacity, Cleaning performance, Noise level
Terrific Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful machine. It’s quiet, it cleans well, and is gentle on fabrics. I was also delighted with the large capacity.
I would recommend this to a friend - Pros mentioned:Capacity
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with my purchase of the LG 7.3 Cu. Ft. Smart Electric Dryer with Steam and Sensor Dry in Graphite Steel! This dryer is an absolute game-changer for my laundry routine. First off, the sleek and modern design in Graphite Steel looks fantastic in my laundry room. It's both stylish and sturdy. The capacity is incredible—7.3 cu. ft. means I can handle large loads with ease, which is a huge time-saver for my busy household. The smart features are where this dryer really shines. Connecting it to my smartphone was a breeze, and I love being able to start, stop, and monitor my dryer from anywhere. The Sensor Dry function ensures that my clothes come out perfectly dry every time, without over-drying or damaging the fabric. Plus, the steam feature is fantastic
I would recommend this to a friend - Pros mentioned:Capacity
LOVE MY WASHER & DRYER SET
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer and dryer set! Large washer so I can wash my comforters and rugs!
I would recommend this to a friend - Pros mentioned:Capacity
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love this washer! I can fit so much into it without over stuffing it! Best washer i have ever owned or even used
I would recommend this to a friend - Pros mentioned:Ease of use
LG Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pretty nice sleek washer. I prefer this over frontload as you dont have to bend for washing cloths.
I would recommend this to a friend - Pros mentioned:Cleaning performance
A Satisfied customer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is really great in performance as expected. Will not have problems recommending it to anyone in need of a quality performance washer.
I would recommend this to a friend Missing fabric softener button???
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this unit to replace my old LG top load washer. I was happy with the previous unit except that it began smelling like mildew and would not get clean despite using cleaners and running the tup clean cycle. So far, this new washer seems like it will be just fine with one exception: On my old unit, there was a button to select fabric softener. There is no fabric softener option on the new washer and I'm wondering why. Seems like it should be there.
I would recommend this to a friend