Customer Ratings & Reviews

Love the new washing machine. This new appliance is replacing the original that came with the house, and the large capacity drum allows you wash large items like the bed comforter without having to use a laundromat. You can also connect your smartphone to get alerts, and usage reports.

Finally a washer that is quiet and deep, and actually washes the clothes. I’ve been trying to find a superb top load washer, It’s an A+. Finally. So far excellent. Pray that it continues for many years. Was on sale and salesmen recommended it. It is truly a wonderful washer.

This top-loader has plenty of capacity for king-sized bedding. It senses load size and adjusts water levels accordingly. It does not use a center agitator bar, but you can watch through the clear top and see how it gets things clean. My only complaint: it is a bit noisier than my last washing machine.

Great washer, have had it over a year and it's ran like a champ, family of 4 with multiple loads a day, live it.

I like this machine so far. A couple things to keep in mind when looking at this machine the tub is deep and I'm 5'2 so I have a hard time reaching the bottom of the tub to get small items but that is the only challenge I have had so far in the month that I have owned the machine.

These have a huge capacity. That said, moving from an old type of washer to something that has a computer running the process is a change. Some combinations (hot water, heavy soil, fast spin, etc.) are tough to put together.

Cons would be the depth and reaching down into the washer to get clothes out. No center agitator and lastly no towel setting. Don’t know if the last con really matters but my last washer had that feature. Pros quick quite and cleans clothes with little water. Several cycles to ensure that you can get any clothes clean.

This washer has a huge capacity and is full of features. I enjoy the information that I get from connecting with the LG mobile app. Also, the washer does a great job of keeping the loads balanced and is much quieter than the GE I replaced. Highly recommended.

I've had this washer for a week and it seems to wash well. One of the reasons I bought this is to wash queen size comforters. I think it washes well, but the rinsing doesn't seem to get the soap out--it could be that I'm using too much. One issue I have is that there are no directions, videos, support that tells you how to change the water temperature/settings while on "normal". I just fiddle until I can get the water temperature to change, but haven't been able to figure out a method that works the same way every time. I've tried looking online and many say you can't change the temperature on "normal" but I've been able to. Seems like it shouldn't be that difficult and LG NEEDS to have directions on how to change the settings to get the combination you want when washing.

Love, love, love my washing machine. I find myself looking for things to wash. The large capacity is wonderful and the spin cycle really does an excellent job. My clothes dry much quicker and seem to be less wrinkled. It was delivered on time and the guys were friendly and efficient.

Its a good washer however it does not add as much water on a normal load as i would like to. Other than that it has worked well and hold a lot of clothes.

I had 1 and it broke for having a my floor uneven it burn. And I got the same one because I love how clean my clothes come and I can get my big blankets too. When they brought my new washer he told me the problem and help me understand and give me tips how to prevent from happening again.

The machine works great! I may have wasted my money on the extended warranty. Nothing bad to say

We got this machine to replace an LG machine we had for 15 years. So far it has been everything we wanted and expected from a machine rated this highly. We recommend this machine to anyone who wants a high end product that lives up to its billing.

After months of using WiFi can’t connect anymore thru my router, drums is so big that can accommodate plenty of clothes but unfortunately you can’t do that coz the machine is designed knly for small amount of clothes that if you force put plenty of clothes the machine will start acting up like making a loud grinding noise and the drum won’t spin only pure grinding noise coming from the machine, never had a problem with my old washer, even you plenty of clothes the drums still rotates evenly

Love this washer. No center agitator. I’m 5’6” and it’s quite a reach to the bottom of the tub for smaller items. I love that I can wash a large king comforter with extra room. Saves a trip to the commercial laundry.

Love it. It is very quite and user friendly. My sister also purchased the same set. Make sure you purchase when on sale! The guys that installed were very nice but they did unfortunately scratched our hard wood floor. Other than that very happy with our purchase.

Great washer with the most capacity ive ever seen in a in home unit. Big enough for a king size comforter just make aure you set it to the right function. It is big like i said so if youre a smaller person you'll need help getting things from the bottom.

Everything great on washer. But I changed from front loading to top loading so I wouldn’t have to bend down and now with top load it has a deep tub and it’s hard to reach into the bottom of the tub to pull out all of your clothes as NS I’m 5’5”

This clothes washer has a good agititor and gets my clothes a lot cleaner than the one without an agitator. I put some heavy dirt stains on my jeans, when I was working in dirt and clay, and all the stains came out. I would recommend this unit to anyone.