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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,782 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Quiet, cleans well. Long cycles.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, if you only load it half full, I still must use pre-wash spray on food or grease stains. The cycles are long an hour or even an hour and a half. Rinsing takes as long as the wash cycle. I don't see as much washing movement as I expected compared to the advertisement video. Turbo wash and the cold wash cycle is only available with some cycles and only with small loads/8 pounds or less. I usually have to readjust the clothes by hand if it's 3/4 full (otherwise it wastes water trying to readjust it itself), such as with a set of sheets, a quilt, or a mattress pads, pairs of jeans. I was disappointed that for such a large machine it still can't clean a queen quilt on the bedding cycle nor a mattress pad alone on the waterproof cycle without leaving dirt in the creases, even after two cycles. The mattress pad was still stained with perspiration even after I used prewash and scrubbed it in with a scrub brush.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the LG washer. Went through 3 wash loads and was great. I think it was faster than my Whirlpool. Was kind of quiet too. Well, it was just one day. We’ll see how it still goes one month later.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great washer with extra large tub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge and has so many choices of cycles to pick from. I could easily put in large items like comforters or rugs. Also, the large tub has enabled me to cut down on how many loads I do since I can consolidate my loads into one

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Eayy To Get What You Need At BB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity with options I need to decide if I want to engage. I just need a hard working machine. On the downside, it is noisy. Needed right away and BB came through. Trouble free purchase. Larger assortment at BB than other retailers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is huge. Love that there is no agitatior. However, it spins so hard that it may leave wrinkles in some items. Also, wouldn’t recommend putting it on a base. I am 5’5 and I have to stand on my tip toes to get item off bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to buying top loader after having front loaders previously. I bought top loader due to limited space. I'm really glad I bought this washer. It does a great job cleaning my laundry. And in less time than the front loaders I had previously.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Loving our washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer; it works great. I needed a step stool to reach bottom; but otherwise no worries. Everyone else in the family can reach the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Top-Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this model because it was very highly rated by consumer reports and were not disappointed. Tub is cavernous and cleaning performance is excellent. We had a front-loader prior to this and find this configuration much preferable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had it for less than a month, but so far I couldn't be happier with this washing machine. Huge capacity, and you can wash towels, socks, sweat pant, and workout clothes together and nothing gets lint all over it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    L. P.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this washer. It uses less water than my old washer, but it does offer the Deep Wash Cycle that uses more water too. I love the delay option, and it washes in less time than my old washer. It's nice and quiet, and super efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG High Efficiency Smart Top-Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high efficiency Smaft Top-Load Washer with Turbo Wash3D is a very good machine. Over the years I have owned several washers and am as satisfied with this one as any I have ever had. It not only works great, I looks great!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quite and faster compared to the front loader that we had. Clothes are coming out very clean and show no signs of stress or damage. Sheets go in as normal instead of beading to spin out better but everything else has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Huge Tub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how large this Washer is. It is huge. I wish I would have had this when my kids were young, I would have had laundry done so much faster. Blankets , big ones wash in no time at all. and love the little I am done song it plays lol.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this washer for a few months now and it is wonderful! I enjoy using it and save so much time & water! The capacity is huge I can fit my cery large oversized king comforter. So happy with this washer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new LG 5.5 cu.ft Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a machine that would handle my quilts and bedding. This machine does it all with it's Smart Diagnosis of size of load which saves energy and conserves water. I am simply amazed every time I do laundry!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large Capacity Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this large capacity washer. Best Buy was prompt with delivery and installation. The people at Best Buy are very helpful and We would recommend buying products from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Appliance is sleek, has many features, and is quiet. No issues so far! The men who came to install our washer and dryer were quick, nice, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is HUGE! I have four children and it can take ALL THE LAUNDRY. The only problem is that, if you do a full load, your dryer may not be able to accommodate it. It’s a great washer! I highly recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Have Tried different types of loads of laundry have had no problems, did the real test with sheets and towels no problem at all stayed on center and very quiet compared to our old machine. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Africa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine was very good and performed so well I have a mini messenger before but this is the best Best Buy machine is the best machine ever recommend for everyone to buy for this one

    I would recommend this to a friend