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Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,783 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice looking appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Washer is quiet, quick and leaves clothes with less water than my previous washer, making it easier for the dryer to dry clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Huge tub perfect for bedding and towels. A bit loud but not a big deal for us. Love the graphite!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my new machine! So easy and efficient. I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Deep machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow I'm tall and its a stretch to reach the bottom but I like the depth it handles huge loads easy, kings no problem, great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer!! It cleans clothes wonderfully and I love the look of the washer super happy with this product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    We made the right choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of wash cycles to choose, high capacity and cool smart phone features with control and notifications over your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Everything a large family needs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has proved to be everything it is advertised as being. Super quiet, efficient, and capable of handling your largest messes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, Smart (literally), huge capacity price is a little high (got it on sale with a price match), excellent delivery process no concerns whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my washer it is very large and durable, perfect for large family.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    LG Top-Load Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just received delivery of the washer yesterday and ran a load of wash. So far we are please with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my new washer on WiFi!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! Cleans like a dream! Love the WiFi linkup as well. Nice sleek design and matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Definitely a game changer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of washer is just amazing and has everything you need. Got the washer and the dryer and everyone at home loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    great size!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is wonderful for our giant king comforter. Does go out of balance at times. Wouldn't operate unless I was home. Otherwise nice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    In love with my new washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features and love the look. This washer has huge capacity and has all features I could ask for. I trust LG appliances 100%!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer worked over 10 years

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous LG Front loading washer was banging the sides and making noise when it got 10 years and 9 months point. LG has 10 year warranty for motors but it was time to let it go. I purchased Top-Loading washer, thinking it'll be MORE sturdy. I regret buying Top Loading washer when the dryer next to it is front-loading and it's a bit too high for my height 5.2". I fully support LG and there's nothing wrong with the washer itself. I didn't make a smart decision and chose top-loading washer lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer with Many Wash Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer Dryer combo and so far very pleased with their performances. I also noticed that the Enclosure is made with thin and flimsy Steel with is very easy to get dings if you are not careful around them. Additionally, there are some improvements should be made to the LG ThinQ App such as Audible Alarms instead of Silent Notifications or options to fully custom the wash cycles.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer, it’s exactly what I wanted! Easy to use and gives me many different wash options

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great wash capacity cleaning and wringing out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had this for about a month but does work well on all size loads and type of cloths. will see how it stands the test of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big tub on the washer. I am able to wash big comforters and that was the main reason I wanted a bigger tub. I love the settings for the type of load you will be washing. The look of the machine is very nice and is not too wide as far as spacing. Both washer and dryer replaced a older set we had just perfectly. The only thing I don’t really care for is the machine is loud. I don’t know if the motor is just that loud, but it’s going to take me some time to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates efficiently & it looks good. It could have more selection choices. In general, we are satisfied with the purchase.

    I would recommend this to a friend