Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $849.99
Clearance
The comparable value price is $1,249.99

Customer reviews

Rating 4.5 out of 5 stars with 1782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the large capacity and excellent cleaning performance of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. They also appreciate its quiet operation and ease of use, finding the tub size to be a significant advantage. However, some customers have noted that the washer's depth can be a challenge, and a few have expressed concerns about its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,782 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer!! It cleans clothes wonderfully and I love the look of the washer super happy with this product!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washes clothes with water and makes noise

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job at least 5 times a day so I can't complain. I did install the app on my phone so it's constantly saying I need to tub clean because it gets used so often. Also we've had it now 1yr4days which means it at least made it a whole year so high fives for that! 4 stars because my wife and I are tall and maybe the front load would have been smarter especially when lifting wet towels out of the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my new washer on WiFi!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! Cleans like a dream! Love the WiFi linkup as well. Nice sleek design and matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Easy to use and fits alot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great washer. Huge improvement from the old one I had. You can fit alot in and get it gets the job done. I love it. The price was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    We made the right choice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of wash cycles to choose, high capacity and cool smart phone features with control and notifications over your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    LG Top-Load Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just received delivery of the washer yesterday and ran a load of wash. So far we are please with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Much better than front load!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 times better than our front load washer. Great capacity also.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice looking appliance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Washer is quiet, quick and leaves clothes with less water than my previous washer, making it easier for the dryer to dry clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer, it’s exactly what I wanted! Easy to use and gives me many different wash options

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Deep machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow I'm tall and its a stretch to reach the bottom but I like the depth it handles huge loads easy, kings no problem, great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Everything a large family needs

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has proved to be everything it is advertised as being. Super quiet, efficient, and capable of handling your largest messes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Definitely a game changer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of washer is just amazing and has everything you need. Got the washer and the dryer and everyone at home loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reliable performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer to replace a 14 year old similar LG machine that had begun to fail. I fully expect the new one to perform just as well. The controls on the new model are not as easy to use, however. The old machine had more discreet settings, and this one has a touch panel with many optional settings. II find that panel hard to read, but expect that once I become familiar with it I'll have no trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer worked over 10 years

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous LG Front loading washer was banging the sides and making noise when it got 10 years and 9 months point. LG has 10 year warranty for motors but it was time to let it go. I purchased Top-Loading washer, thinking it'll be MORE sturdy. I regret buying Top Loading washer when the dryer next to it is front-loading and it's a bit too high for my height 5.2". I fully support LG and there's nothing wrong with the washer itself. I didn't make a smart decision and chose top-loading washer lol.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks great! My wife is very pleased with this LG washing machine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, Smart (literally), huge capacity price is a little high (got it on sale with a price match), excellent delivery process no concerns whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer! Ver large capacity and adjusts time to wash per size of load

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    In love with my new washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features and love the look. This washer has huge capacity and has all features I could ask for. I trust LG appliances 100%!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great, though it's a little louder than I was expecting. When the drum changes directions it makes a popping sound, which may or may not be normal. For some reason every time you turn it on it's in a kindof automatic default, and you have to rotate the knob one click to get it to change modes. It'd be nice if it would wake up in the same function as when it shut off, but as of now I don't know how to do that or if it's possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer with Many Wash Options

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer Dryer combo and so far very pleased with their performances. I also noticed that the Enclosure is made with thin and flimsy Steel with is very easy to get dings if you are not careful around them. Additionally, there are some improvements should be made to the LG ThinQ App such as Audible Alarms instead of Silent Notifications or options to fully custom the wash cycles.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG