Customer Ratings & Reviews

Only three of us in the house but we have a lot of laundry! I can’t believe how much can be done in one load and still come out clean! The is quite and the connection to Wi-Fi tells us when the loads are done. No more forgotten loads in the washer that need to be redone. I had a front load washer but it would just get dirty and smell on the inside. This and the matching dryer are some of the best investments I have made this year.

My old washer was dying, and I needed one with the same capacity. LG was highest rated by Consumer Reports, so I bought it. While I don't use all the electronics (you can start it from your cell phone, for example), it looks more intimidating than it is. The seetings are very easy to understand and, more important, it does a great job in much less time than my old washer.

Great washer, have had it over a year and it's ran like a champ, family of 4 with multiple loads a day, live it.

We researched many models as a replacement for a another brand that was going to be expensive to repair with no guarantee of extending the life. Other brands and suppliers could not match the delivery time of Best Buy, stating it would be up to six weeks. The size of those units was also a limiting factor in handling bedding and a busy household. This unit from Best Buy was recommended by CR, so we went with it. The unit arrived in 2-3 days, installation was quick and uneventful, new hoses were installed, and care was taken to ensure no damage occurred to the house interior. The size of the stainless steel tub, and options available are perfect, and the helpful load balance sensing and attempts to auto-balance are most helpful. Ordering online was simple and we received a promotional discount as well.

This is my second LG Washer. I like this washer because it can wash a king comforter and sheets at one time. It has all the bells and whistles, and you don't need a tech degree to understand how to use it. Only drawback, I am only 5'3'', I cant reach things on the bottom. Good thing I have a grabber!

Like this washer, I purchased this washer because of the positive reviews and the Consumer reports review. The first one I received leaked and had to be replaced. The second unit has performed to all of my expectations. It is efficient and does a great job of cleaning clothing. If you are considering this washer, it is a winner.

This washer does a great job with lots of options. It holds double the amount of items than my previous washing machine. The only disadvantage is that the tub is so deep that I have trouble reaching in to get all the wash. But I understand most, if not all, new washing machines are like that.

I absolutely love my new LG washer and dryer. I had a 20 year old set and they served my family well. New washer cleans better, washes faster and I can do much bigger loads which saves times. No longer worried about big loads of towels. Once I got used to all the fancy controls, I was good to go. The set up guys from Best Buy were great! Delivery process was smooth and efficient.

The washer is working well, its custom error codes are simple and helpful, controlling the wash has never been so easy. The capacity of this washer is much better than our similarly sized washer but without the agitator the unit is able to hold so much more. The Turbo wash technology is great and working as advertised. We setup this washer ourselves as the corona virus was going on. The setup was simple and we had no issues, but be sure to buy the fill hoses as none come with the unit. We chose braided steel 6 ft hoses and they work great.

We purchased this model to replace a older lg washer. This one is quiet and holds a large load. My favorite feature is the app that lets me know with a glance how much time is left and it's reminder for tub cleaning. I wish it had a towel setting like my previous model. The dryer does. But all in all i feel good about our purchase.

This washer replaced my 15 year old front loader, also an LG. I though my front loader was large, this machine is huge. What I thought were large loads seem small in this machine. It is whisper quite and seems to clean so much better than my last machine. I totally recommend this LG top loader.

So everyone's first impression of this washer is...it's HUGE! It does have a very large tub and you can pretty much fit anything in there. So far, I have been really happy with it for it's washing ability. It gets stains out very well, as I have washed a bunch of items that were stained (I did pre-treat 1 with spray and wash, but the others I just ran). However, it cleans better if the load is more full, I had to rewash a single item I ran that got cat pee on it because it still smelled. Also the various cycles are really useful so far. I have even been able to wash my hockey gear in there on delicate, with no issues. It runs kind of loud if the load is small, but not any more than any washer I had before. It needs very little soap, don't fill the dispenser full, I did once and it left some suds. I have NOT tried the wireless features yet, because we really don't need them.

Washer is incredibly efficient. The smart sense function does a great job of evaluating the size of the load and adjusts the time accordingly, which saves energy and water. Clothes come out clean, too! The Wifi functionality, though cool, isn't really useful. You have to turn on the washer, program it and then either set a timer, or go into your app to start the cycle. It would make more sense to be able to load your clothes and detergent and then turn your washer on via the app and start the cycle. It was nice to have a load washed and ready for me to transfer to the dryer when I got home, but the washer had to stay on the whole day. Washer is extremely quiet, compared to my previous LG washer. I would recommend purchasing this unit.

So far this Maxine has been excellent. It’s huge. I’ve been able to wash pillows and a down comforter queen sized in it with plenty of room. It cleans well. It has more options than I’ll ever use. I bought it to replace a 28 year old Maytag. I was shown how to clean water line connectors once a year for it by the installers.

I love my washer. The drum is gigantic. It’s a quiet wash and clothes are clean. I haven’t purchased a washer and dryer since separating from the military as a spouse. I love LG. And to top it off the bell tones are so cute signaling wash or dryer is compete

So much clothes fit in this thing plus the amount of settings available make it so not only do I get more laundry done in less time, it has more efficient energy and water use than my previous washer. Super happy and continues my family’s trend of enjoying our LG appliances.

I love this washing machine! The capacity is just huge! Very simple and straightforward to use. It’s very quiet and does a great job cleaning.

Easy to use, quiet, and large enough to wash a king size comforter

I love my LG - 5.5 Cu. Ft. High-Efficiency Smart Top-Load Washer with Turbo Wash 3D Technology. It is very easy to operate and also is very quiet during operation. I am so glad I chose to get the Graphite steel color.

Great washer with alot of features. Best Buy brought it upstairs, installed it and tested it. Very professional men for delivery. We compared this product to others and at other locations. Best buy had the best prices for this model and a quick delivery. We are very satisfied with the service and the LG Washer.