Customer Ratings & Reviews
- Model:
- WT7400CW
- |
- SKU:
- 6492268
Customer reviews
Rating 4.7 out of 5 stars with 1519 reviews
(1,519 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent cleaning performance and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D, along with its quiet operation and ease of app-based use. However, some users mention challenges related to the lack of an agitator, and occasional issues with the spin cycle, as well as the washer's depth. A few customers also reported experiencing problems with the washer's balance and reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title: Best Washer and Dryer We’ve Ever Owned! We recently purchased a Samsung washer and dryer, and we couldn’t be happier! These machines are a game-changer—efficient, quiet, and packed with features that make laundry so much easier. The washer handles large loads effortlessly and has a variety of cycles to suit different fabrics. The steam feature is a fantastic bonus, helping to remove stains and freshen up clothes. Plus, the SmartThings integration lets us monitor cycles right from our phone! The dryer is just as impressive, drying clothes quickly and evenly without overheating. The sensor dry technology ensures everything comes out perfectly dry, reducing wear and tear on fabrics. Overall, Samsung has knocked it out of the park with this set. If you’re looking for reliability, efficiency, and great features, this washer and dryer combo is the way to go! Highly recommend!
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
LG washer machine review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am OBSESSED with my new washer machine! I can truly tell the difference in how clean my clothes are compared to my prior washer. It's quick, efficient and quiet! Highly recommend.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Best washer I’ve ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is huge. It holds twice what my old washer did. It cleans and rinses like nobody’s business too!! I love it! I had no idea how bad my old one was until I got this one. So glad I got it.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Large and in charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is the “remote” feature on the app.. it only works if you turn it on physically from the washer.. soon as a cycle is complete it will turn the remote function off. Deeming it useless. As a washer the though, I love how large it is!!
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Best LG Top Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome LG washer! Second one we've owned (moved, bought new) and has good washing features, plus huge tank. Relatively quiet and quick. Seems to reasonably adjust amount of water used based on size of load.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Agitator
Rated 5 out of 5 stars
Most prized possession!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer. Has ability to wash a lot at once but also can do small loads. I love having a washer without an agitator. My life is changed!!!
I would recommend this to a friend - Pros mentioned:Washer size
Rated 5 out of 5 stars
Best Washer I’ve Ever Used!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this new washer! I was skeptical going from the old deep water agitator style to less water impeller style but am very satisfied. First off it’s insanely huge. My king size comforter doesn’t even take up half of the space. The deep water function seemed just as deep as my old machine; completely submerged my bedding. We never fill it more than half way so the normal cycle adjusted to less than 30 minutes. You can watch it clean through the clear door so there is no doubt of its functionality. If I was nitpicking I would say that the detergent drawer always has standing water in it. Don’t see it causing any issues though.
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
- Pros mentioned:Noise level, Washer size
Rated 5 out of 5 stars
Worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and efficient. Many options for washing. Tub is large, loads are done quickly and come out very dry. Definitely would give this the thumbs up if you’re looking for a new washer.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Cons mentioned:Agitator
Rated 5 out of 5 stars
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second LG washer purchase in spite of some negative reviews about clothes not clean and still soapy after wash cycle. Have not had any issues like that with the washer and suspect either people have wrong detergents or are using too much in this high efficiency model. Also reviews complained of noise levels. If installed in a laundry room the noise levels should not be that noticeable nor different from any other brand of washer. Very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Noise level, Washer size
Rated 5 out of 5 stars
New washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer, doesn’t move around like my old one which was on a pedestal. Very efficient spin, really gets the water out. Fairly quiet
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
A good Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and quiet washing machine. Can wash a good capacity of clothes compared to our old ones. I Highly recommend this washer.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
New LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first LG washer was defective. But I was able to receive a replacement. My new LG washer is quiet , saves water and cleans very well.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best washers I've ever owned, simple to use, has a lot of different functions. Can fit a good amount of laundry. Price is not bad for what it does.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Everything I’ve been looking for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this washer! I’ve wanted something to fit king size comforters in and this fits the bill. They come out just as good as when I take them to the dry cleaner.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Washer size
Rated 5 out of 5 stars
Great Washer! Going on 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer! My husband does 98% of the laundry and I have it hooked up to the Alexa in his office so it lets him know what the washer is complete. The tub is super deep and I’m short so I struggle to get the socks or small clothes out of the bottom.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Best washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! It is very quiet you cannot even tell it is running. There are several different setting to choose from. My clothes come out incredibly clean and fresh.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Amazing washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG washer works great im very happy with this purchase, its quiet and energy efficient. I love the variety of cycles it has.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
A fantastic Washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer, its quick, quiet and washes my blankets, without a problem. The spin cycle is very efficient, there is no water whatsoever remaining when the wash is complete. We are very happy with this washer.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Good washer with a lot of capacity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far washer works as advertised. Great capacity and is quiet during operation. Still learning all that the washer can do and doing loads of bedding that typically would have me in the laundromat. Recommend.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
This thing is life changing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re a parent constantly doing laundry you’ll appreciate this machine more than just about anything in your life. It’s great reduced the amount of loads I have to do on a weekly basis because its basin is huge. I can wash my king size comforters with no issue. It’s efficient so uses less water. I know some people complain about that but I haven’t had an issue where the clothes don’t come out clean so it doesn’t appear to matter.
I would recommend this to a friend



















