Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,049.99

Customer reviews

Rating 4.7 out of 5 stars with 1519 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent cleaning performance and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D, along with its quiet operation and ease of app-based use. However, some users mention challenges related to the lack of an agitator, and occasional issues with the spin cycle, as well as the washer's depth. A few customers also reported experiencing problems with the washer's balance and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,519 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This thing is life changing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a parent constantly doing laundry you’ll appreciate this machine more than just about anything in your life. It’s great reduced the amount of loads I have to do on a weekly basis because its basin is huge. I can wash my king size comforters with no issue. It’s efficient so uses less water. I know some people complain about that but I haven’t had an issue where the clothes don’t come out clean so it doesn’t appear to matter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Great LG washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is fantastic. The depth is a little hard for me to reach but I’d prefer this depth even so . Love the color and all the many settings .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    HUGE Washer!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is HUGE inside, capable of handling big loads! :p The clothes are coming out clean and it seems efficient. Nice that there is an app to say when the load is done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quick Emergency Replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an older similar model washer that died, and due to age, did not seem worth repairing. This one was delivered lightning quick and does a very acceptable job on the laundry. It can handle our biggest loads of king sized bedding items. The turbo wash function is apparently an acceptable option for my wife who formally used extra rinse as an every load thing. I’ve heard no complaints. I would never again buy a washer with an agitator or that was not equipped with a direct drive motor.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent value & performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gear! Runs very quiet, huge capacity, good on tough stains even when just on on "normal" settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets our clothes so clean, and it can do a ton of stuff at once. Looks really nice, is easy to use. The only caveat is that it uses a lot more water than our old washer. Worth the money though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    The equipment has changed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is quiet and the clothes are very clean. The high efficiency takes a little getting use to otherwise no complaints. I have the right washer for me…

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LG 7400 Top Load washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine! Our front loader died & we were tired of the small capacity. This LG with inverter is quiet & cleans are clothes very well even in delicate setting!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Massive Tub Swallows Short Woman

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG washing machine is everything it was supposed to be. However, the purchase was made as an unwise choice of mine. I wanted a machine with a large tub in which I could wash a comforter for my double bed and possibly some throw rugs. However, the tub is quite large (as I had requested), and I am a short woman (four foot and ten inches.) To retrieve blouses, slacks, towels, or anything else, I must stand on a stool to reach to bottom of the tub. I'm almost upside down in the tub. My bad. Otherwise, the machine is as it was promised.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Extra Large Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large Washer. Holds anything I need to wash. Runs good and quiet. Recommended. Only issue was with the Best Buy install team. They dropped it at the front door and never put it in. Took my old washer since I paid them to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    love my washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine! It is very wasy to use and does a great jo at cleaning my clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best washer and fast delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one to replace my washer that broke, bought it and was installed in 3 days. Great and fast services. Washer is nice, large, and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity and has a sensor to determine how much water to use. Cleans our clothes great and quickly. Weve owned for about 6 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and looks perfect as quit as it should be but still gets what I need cleaned without making another round.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great washer, i had for about two months now. Its quiet and affective. Happy with my order

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    LG washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash cycle is super fast and does a great job. Holds a lot of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a old old washer & now learning a few things and very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for large family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With large family this was an excellent decision. Love the fact that it opened in two was

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this washing machine for a couple months but it is by far the best one ive ever owned. Easy to use and HUGE capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet and efficient

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quietly and can handle big loads. The user interface is intuitive enough.

    I would recommend this to a friend