Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • TO - - - - N - AMERICA'S MOST RELIABLE LINE OF APPLIANCES According to the 2023 Consumer Reports Best Buy organization.
  • The image features a white washing machine with a red and white sticker on it, indicating that it is America's most reliable line of appliances. The machine is a combination of a washer and dryer, and it is placed in a white room. The sticker on the machine is a testament to its reliability and quality, making it a trusted choice for consumers.
  • Alt View 11. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • Alt View 12. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • Alt View 13. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • Alt View 14. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • Alt View 15. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • Alt View 16. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • Alt View 17. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • Alt View 18. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • LG Normal Heavy Duty Deep Wash - Normal Delicates Bedding II - To Wash - May Wun - Too le - Dry - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Angle. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • Alt View 21. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • Alt View 22. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • Left. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - White

Model:
WT7400CW
SKU:
6492268
Highly rated by customers for:
Your price for this item is $1,049.99

Customer reviews

Rating 4.7 out of 5 stars with 1519 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent cleaning performance and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D, along with its quiet operation and ease of app-based use. However, some users mention challenges related to the lack of an agitator, and occasional issues with the spin cycle, as well as the washer's depth. A few customers also reported experiencing problems with the washer's balance and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,519 reviews
  • Pros mentioned:
    Noise level, Washer size

    lg washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer work great. The machine is so big to wash my blankets, that what I was look for. it very quiet and would purchase again

    I would recommend this to a friend

  • Great washer. I would recommend!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It never gets off balance like my old washer did. I like that it's really big and fits lots of clothes without crowding. My clothes come out really clean and fresh. I also perfer this washer instead of a front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid working unit. All family members use and appreciate its performance.

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    A Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top load was preferable to a front load for ease of loading from a basket, cleans very well, easy to use without the agitator.

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Good High Capacity Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good large capacity top load washer. This model didn't have the agitator, which is fine, but its something to watch out for.

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very quiet. Easy to use would definitely recommend this unit to all.

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity, quiet, good pricing. Ony wish it had load and go like our last washing machine so you would not have to add detergent for each wash.

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Wonderful washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. No agitator to grab your clothes. Makes sure load is balance with water before it ever starts. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Awesome washer!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! Easy to operate! I love how it cleans all of my clothing, towels and bedding.

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    LG Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, the washer capacity is a great size for large loads and bulky items. My clothes are cleaned on the first wash. Also, the noise level is very low.

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel

    I would recommend this to a friend

  • Good Track Record---Would Recommend an LG Washer.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG washing machine and had no problems with it and then it started leaking. Upon inspection, I bought it in 1998....so 26 years old...(time flies)..good track record really! I decided to just get a new machine. After much research, I bought this LG washer. After 26 years they have changed the wash cycles but actually the options are better. I would have to say that this machine is not as quiet as my old machine...you hear every clink and clunk in the cycle but it is definitely not a deal breaker. It certainly doesn't keep me awake at night. It functions well and overall I am happy with the purchase. Just an aside---I have the matching dryer--2007 purchase--still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Nice replacement for failed washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to use, cleans well, controls easy to understand

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    LG washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has done a good job cleaning our clothes. It seems very efficient. It handles large loads and bedding easily.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Quietly working and Amazingly Cleaning Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer is one of the quietest machines I have ever used. Washed a comforter in it on my first load, and it came out beautifully clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great big washer with load sensor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The washer can sense how much clothes you put in and it provide appropriate level of water. The wash action is also very good that the outer and inner drum rotate in opposite direction. Clothes coming out a lot cleaner than the old Maytag I replaced. Happy to have purchased this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Best Washing Machine Ever!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washing Machine Ever! I love that you can control it from your phone ! Huge enough for 2 loads and very quiet!

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Great Machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and super huge! Machine is easy to operate and the clothes come out quite clean. So far, so good. Have only had the machine for about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Just Wow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to buy a new washer before now and so glad I found this one. I did my research looking at all different brands from all different stores. Used to love Best Buy for the CD's but now they're the best for appliances. Delivery and installation was quick, professional, and pleasant. This machine is so efficient. Glad is a top loader. It's amazing how much room there is in the tub when there is no agitator. So many different functions as well. The waterproof function is great for big bulky with coats and fits my king sized comforter with a little room left!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi! Thanks for taking the time to leave a positive review! We love that you're satisfied with your new top load high efficiency washer (WT7400CW). LifesGood when you have many features available on your washer to choose from! Happy sudsing! ^Chris LG

  • Pros mentioned:
    Capacity, Cleaning performance

    Great washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a great capacity, gets the job done and has all the settings I need. Very satisfied with this purchase so far, 1 month in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    LG WASHER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and quiet machine. Great features, easy to use. Now i can wash my comforters!!

    I would recommend this to a friend
Page 13, Showing 241-260 of 1,519 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.