Customer Ratings & Reviews
- Model:
- WT7400CW
- |
- SKU:
- 6492268
Customer reviews
Rating 4.7 out of 5 stars with 1520 reviews
(1,520 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent cleaning performance and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D, along with its quiet operation and ease of app-based use. However, some users mention challenges related to the lack of an agitator, and occasional issues with the spin cycle, as well as the washer's depth. A few customers also reported experiencing problems with the washer's balance and reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a little time to learn the modern functions on the washer since mine was over 30 years old. I fell in love with all of the options, timers, ect. I would purchase the one. It has a very large load capacity. It reminds me of the large laundromat washers
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
LG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the large capacity and ease of use. Easy controls.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
- Pros mentioned:Ease of use, Washer size
Rated 5 out of 5 stars
New Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine Easy to use Love the big tub Would definitely buy again
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Washer size
Rated 5 out of 5 stars
Large Tub Capacity=Less Loads
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job! Extra large tub that accommodates the many large loads of towels and other bulky washes.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Fits a lot of clothes, auto balancing is nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits a lot of clothes, auto balancing is nice. The chime that rings when the wash is done isnt annoying (to me atleast). And I appreciate that it is very good at conserving water (It fills just up to where it needs to for the load it senses. The LG app makes it easy to find out when your wash is done and connects to your tv as well if you're into that. Minus one star because I cant watch netflix on it, JK
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the design of this washer to the various features/ cycle options…. I have no complaints. One of the best purchases that I’ve made him a long time. As a new homeowner, it was not only important to have a quality, washer and dryer, but it also helps that it is easy to use and a very nice looking design alongside the matching dryer. Very happy with this purchase
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
BEST MACHINE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EFFICIENTLY THE BEST. I LIKE THE SOUND. NOT TOO LOUD. WORKS EFFICIENTLY
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 4 out of 5 stars
Great Purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is very easy to use, very quiet, and uses less water than a typical machine.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Enjoy this product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy the extra large capacity, the smart functions and the fact it is extremely quiet.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Clean machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine.gets clothes clean. Very large capacity. Water efficient.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying our washer. The washer uses less water and holds more clothes. We were able to finally wash our king size bedding and down sleeping bags. This would have been five stars but I am not able to use the spin cycle by itself. It is convenient when washing an item by hand. Can anyone help me figure this out?
I would recommend this to a friend - Pros mentioned:Cleaning performance, Washer size
Rated 5 out of 5 stars
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large tub. Excellent washing machine. Highly recommend
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend Rated 5 out of 5 stars
So much awesome happening here
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!! I bought this for my mom and she has told me at least...oh...6 times how much she loves her washing machine. This model does indeed use high-efficiency detergent for those that were not sure. What I love about this thing is that if you choose "extra rinse," it automatically switches the washing mode to "deep wash" but it doesn't just fill it with the same amount of water every time. It knows where the top of your laundry is and it will spin around a few times while it senses it, filling with water, spinning a bit more, then will add more water if necessary. So if you have a huge load, it will fill it with water if it needs to but if the load isn't that large, it will only fill what is needed (even though the same deep wash mode is selected). It's so awesome. Seriously. So then let's say that you select medium spin but it's actually towels and it's not done yet. It'll say 1 minute left but it knows that your towels are still wet and need more spin, so it'll keep going until it detects that it's good to go. Don't worry about what the timer says is left - the number is just an estimate but if it needs more time, it will take care of you.
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
- Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Washing machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is exactly what I expected it to be. Plenty of room in there for larger loads. Easy to use
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Works great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cleans dirty clothes. isnt too noisy. looks nice
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Noise level, Washer size
Rated 5 out of 5 stars
Excellent byuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and great size. Very happy with my first LG wash machine.
I would recommend this to a friend Rated 5 out of 5 stars
Great Washing Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this washing machine for about a year now and it still works great. Energy and water efficient. Would purchase again.
I would recommend this to a friend- Pros mentioned:Noise level, Washer size
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent size and quiet operation makes this a great buy
I would recommend this to a friend - Pros mentioned:Noise level, Washer size
Rated 5 out of 5 stars
Great to have
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wash feature Good space capacity Calm sound when it’s spinning
I would recommend this to a friend - Pros mentioned:Ease of use, Washer size
Rated 5 out of 5 stars
Great washer
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Good space and good ease of use. Would recommend.
I would recommend this to a friend



















