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Customer Ratings & Reviews

Your price for this item is $1,049.99

Customer reviews

Rating 4.7 out of 5 stars with 1518 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent cleaning performance and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D, along with its quiet operation and ease of app-based use. However, some users mention challenges related to the lack of an agitator, and occasional issues with the spin cycle, as well as the washer's depth. A few customers also reported experiencing problems with the washer's balance and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,518 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I know how it is when you see a review on an item that someone has had for a short time. I bought this set to replace my 8 year old GE set which are in perfect condition. This new set is almost double the capacity of the old set and are Energy Star (among other upgrades). My best friend has had this set for a year and they're amazing. I got them on sale. After delivery, I did two loads of laundry immediately. These are AWESOME! Whisper quiet, and the wifi connectivity is cool. My washer and dryer are in the garage so when the laundry is done, I get notified through the app on my phone. And the washer actually tells the dryer what the best setting is to dry the load that just finished washing! Get this set! They're loaded with just enough features without being too much! And they're very classy looking too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great cleaning and awesome smart controls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an LG washing machine, and it has been a fantastic addition to my home. Its sleek design complements my laundry room perfectly, and its cleaning performance is great. The variety of wash cycles ensures all my laundry needs are met, and it operates quietly, allowing for flexible use. What sets this LG washing machine apart is its smart controls. The intuitive interface makes selecting settings a breeze, and features like delay start add convenience to my daily routine. Plus, it's energy-efficient, which has helped reduce my utility bills compared to my old samsung. I'm also impressed by LG's commitment to durability and their excellent customer support. Lastly the delivery crew was on time, quick and super friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Really impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this washer. The old one started leaking after 12 years and we had to get a new one. She said so easy to use, really impressed hoe efficient it is and it is so much quieter than the one before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Washer size

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this washer! It is so quiet you barely hear it. It’s easy to use and the stainless steel tub is big! I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Love my LG WT7400CW washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this washing machine. It is easy to set my desired cycle, the machine runs quietly, and my items are clean and well rinsed when the cycle ends. It’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Awesome Machine!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this washing machine for over a year, and we love it! It’s a large capacity washer and big enough for queen and king comforters. It does a great job cleaning clothes and the different settings are convenient. I’m petite, and the tub is very deep, so reaching a sock or a small clothing item at the bottom takes a bit of stretching. Other than that, the machine is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    So far, so good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this seems to be a really good machine. The operation is simple, the laundry comes out clean & it runs relatively quiet. Time will tell, but for now, we're pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Outstanding Performance and Efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In conclusion, the LG WT7400CV washing machine is a top-tier appliance that delivers outstanding performance, efficiency, and convenience. Its spacious drum, advanced cleaning technologies, and smart features make it a valuable addition to any home. While it may be a bit on the higher end in terms of price, the long-term savings on energy and water bills, along with the quality of your laundry, make it a worthwhile investment. I couldn't be happier with my purchase, and I highly recommend the LG WT7400CV to anyone in need of a reliable and efficient washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer...very easy to use..love the space it has....i like this type of washer because you can fit more in without the adgitator.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Washer size

    Rated 5 out of 5 stars

    Super quiet top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet machine. Lots of setting options. We like the large size. It cleans well. We’re very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fist non agitator washer. Same size as my previous one but so much roomier. Handles a queen size comforter with ease. Easy to use and price is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, doesn't use a lot of water, quiet, good size. I really like this washer. It's a huge step up from the 18 year old washer I had. Lots more bells and whistles, more than I need really.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    LG he new tech is the bomb!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a maytag atlantis with dual agitator working like a champ for exactly 20 years, then it died and not worth it to repair. Heard very good reviews for this LG HE washer with impeller. After trying different settings, this thing is a beast and can handle previously not even dreamed of queen size comforter in deep wash and turbo wash is fantastic! My wife is happy too since now she can do in one load what previously took two loads. This 5.5 cu ft washer tub is humongous. New technology beats the old fashioned belt driven motors with agitators that's for sure. My clothes don't come out too beaten up any more lol.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best washing machine so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine it has a ton of room is quiet and does a great job - can’t wait for my dryer to come in!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I look for in a top-load washer is cost-savings on energy and water, powerful performance, quiet operation, and the ability to get my laundry clean. As for the LG wt7400cw....all boxes checked! Trust in the company that sells me the product is also a priority. For many years, my experience with Best Buy has been exceptional. I have peace of mind knowing that they stand behind their products.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our new LG Washer for a few weeks now and we couldn't be happier. Our clothes come out much cleaner than with our old washer it was almost embarrassing! Big or small loads; hot or cold water; this machine can handle it all. Towels and sheets get done so much faster than before. So many great features and the best of all is how quiet the machine is. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and how I can set it up with my phone to see what it is doing , like how much longer it might take and if it is done. Love that part . Cleans great . Just very deep , harder on me to reach but able to do more clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Great washer, but very deep!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this online without seeing it in person. My only thing to warn people is that it's very deep!! I'm 5'2 and I need a step stool to get to the bottom. It's perfect for comforters and the like, but for every day loads it's a lot. So much so that I have to curb people from putting too much in, because my dryer can't handle the size load to get things dry. I did not buy the set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It has an incredible range of functionality, has a very spacious capacity, and runs quieter than my last washer. On top of the great product was also great service. Delivery, install, and haul-away were done just a handful of days after purchase as opposed to a minimum two weeks from other retail outlets.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate the positive feedback. Thank you for joining the LG family. ^Jennifer LG

  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Replace old front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous two washers were front loaders and both had mold and odor problems even though all the preventative measures were taken. The tub is huge since all the space is available-no agitator. Doing large, bulky items would be no problem. Cleans better than any washer I have ever had-example, the soles on my white athletic socks are almost white again. Has more cycle options than you can probably use.

    I would recommend this to a friend