Customer Ratings & Reviews
- Model:
- WT7400CW
- |
- SKU:
- 6492268
Customer reviews
Rating 4.7 out of 5 stars with 1518 reviews
(1,518 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent cleaning performance and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D, along with its quiet operation and ease of app-based use. However, some users mention challenges related to the lack of an agitator, and occasional issues with the spin cycle, as well as the washer's depth. A few customers also reported experiencing problems with the washer's balance and reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Impeller better than I hoped.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was definitely hesitant to purchase an impeller model washing machine. And I was a little hesitant to go with LG because I only heard good things about their front loaders Well I’ve had the washer for about a month now and I love it. Clothes come out looking and smelling clean, the capacity is massive, and the machine looks gorgeous. Extremely happy so far.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Very Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer machine is just what I wanted and needed. It is very quiet and easy to use.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 4 out of 5 stars
We recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went with this model because we are a family of 5 and do laundry often with large loads. Wish this LG model had more features like bedding, allergy…,this is the only reason I gave it a 4. Overall we are satisfied with it’s simple easy to use, extra large capacity and cleaning.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Consumer Reports was right, this machine is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After researching extensively on Consumer Reports, I chose this washing machine because it was very highly rated. It was a great buy from Best Buy because it was on sale and their delivery and installation covered removing my old machine and hauling it off. Its been so great! I can REALLY wash a king size comforter and full sheet set and it truly get clean, and it spins so well, things are nearly dry before they ever enter the dryer, so the dryer doesn't have to run as long. My dryer run time has cut in half just due to the great spin cycle on the washer.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! I had a front load LG washer prior to this for 16+ years and picked LG for that reason. I like the top load way better. Easier to load and don’t have to deal with the “stinky seal” issues associated with a front load. Controls are simple and vast. This washes in about half the time when compared to my old one. Happy with the purchase!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
LG washing machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine efficiently cleans your clothes, leaving them fresh and spotless. Its advanced technology ensures quiet operation, allowing you to go about your day without any disturbances.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Agitator
Rated 5 out of 5 stars
Excellent Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine does not have an agitator and that allows for a lot more clothes to be added. It senses the amount of clothes and adjusts the amount of water needed. So efficient and convenient to use. I can’t say enough good things about it.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thanks for the high praise! #LifesGood when your washer can provide you with exceptional washing performance while using less water than conventional washers. Happy washing! Don't forget to perform the tub clean cycle as often as your owner's manual recommends. ^Chris
- Pros mentioned:Noise level, Washer size
Rated 5 out of 5 stars
Great washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine has performed as advertised thus far. With the larger size tub washing bedspreads has been a breeze. The machine itself is very quiet when in use. Overall, we are very happy with this purchase and the value we received.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great for Large Loads
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first new washer in 15 years and I really like it! The new technology is a bit intimidating, but I'm figuring it out. It's pretty quiet and love the large capacity for washing my king size comforters.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendBrand response from LGAnswers
Posted .It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Best washer I've owned.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been amazing. Been using it for 2 years now without any issues. Gets clothes clean and the fun is huge. It handles two to three times the clothes my old small washer could do in a single wash. I also love that it sends a notification to my phone when the cycle is complete.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quiet and effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned a well-known American made product for this replacement unit. The LG is much quieter, more stable in operation, and quite effective with the wash. It also has several additional features that that make it a superior unit for washing clothes.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Back to top loader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced 2nd straight front loader, one Maytag, and the latest, a Whirlpool, which had faulty circuit board. Enter this LG. It’s the largest capacity unit I could find. Don’t necessarily need the 5.5 capacity but, heck, why not? This unit doesn’t have the impeller in the middle, which you can designate when you order it. While I haven’t used all the options, it has a few of them. One of the things I really like is the sensor, which basically determines the load size, and subsequently determines the time to complete the load. IE, it shows 56 minutes with the settings I set, such as spin speed etc. Running several loads that weren’t but half full, or less, wash times have been 25 to 30 minutes. Previous front loader usually an hour or more. The Wi-Fi option is nice as it tells, via the app, when the load is done. When I replace my dryer if needed, I will likely get one with the Wi-Fi option also.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Sara
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this washing machine! Love that there is no agitation so I can fill it up! Really cleans the clothes! Best value for the money!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Loving my washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased both a washer and dryer. I love both. They're both very sleek and quiet! Going from an old apartment washer and dryer the leaked water like a flowing lake during the rinse cycle to these beauties has been nothing short of amazing.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer machine. My clothes come out clean, and the machine is very quiet. I love the self clean option. I love the remote option being able to turn it on the machine while I’m away from home is a great option.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Very nice washing machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is a huge upgrade over the front-load washer we replaced. The capacity is amazing and gets clothes clean fast. With the smart interface, you can start remotely and know exactly when the load is complete. Highly recommend.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Best washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds a really big load, and does an excellent job!! Very quiet
I would recommend this to a friend - Pros mentioned:Noise level, Washer size
Rated 4 out of 5 stars
Nice and large
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the huge basin. It is so deep that I have to stand on tiptoes to get all the clothes out. (I’m 5’5”) The sound when it goes off is sweet too. Instead of a loud buzz, it sounds like the ice cream man is here. The reason for 4 stars is the detergent tray stays full of water between loads. I worry it will begin to stink over time. I wish it drained.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
LG Topload
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how quiet this machine is. The only downside to this washer is that you have to use the deep option, water plus and extra rinse to really get the clothes clean. This makes the loads longer
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Agitator
Rated 5 out of 5 stars
Love our new washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about a high efficiency washer that didn't use much water and didn't have an agitator. I am pleasantly surprised. Clothes are cleaner than our old washer that did fill with water and had an agitator and this one will wash my king size comforter with no problem.
I would recommend this to a friend



















