Customer Ratings & Reviews
- Model:
- 50UP7000PUA
- SKU:
- 6458623
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, easy setup, size, and color of the 50" Class UP7000 Series LED 4K UHD Smart webOS TV. They appreciate the great picture and sound quality, affordability, user-friendly setup, suitable size, and vibrant colors. However, customers are negative about the remote control, screen issues, limited HDMI ports, and slow performance. They find the remote control difficult to use due to its small size, have experienced cracked screens and blackouts, encountered issues with HDMI ports not registering, and noticed slow operation and storage limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Love it-huge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv, very large tv for me and shows very good color and picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful picture. Nice price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Nice price. Was very easy to set up.
I would recommend this to a friend Lg smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Good price. Good sise for home small o big
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture & size.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Makes the Visio it replaced look like digital.
I would recommend this to a friend - Pros mentioned:Tv quality
GOOD DEAL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this TV - for the price, is terrific!!!
I would recommend this to a friend Decent tv, having issues with HDR settings
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good for the price. Only issue is that the HDR settings will act up and the tv screen will flash on and off and the hdr logo will be flashing in the top right corner. This happens every now and then for a few minutes at a time
I would recommend this to a friendLgtv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new tv. Although no one in store offfered assistance. We purchased based on recommendation of a family member.
I would recommend this to a friendFine for bright media, but terrible with darks.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.UI is ok. Remote is a little busy for what you need, but the real kicker is the contrast. I bought this for a basement room and the blacks are almost gray. Yet TV shows that are meant to be bright tend to show the darks more than usual. Playing Red Dead Redemption 2 was almost impossible when it was night time in game. I turned off every light in the room and could still barely see what was going on through the fog of gray from the display.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Loved it when it worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. Bought it in 2019 and now it won’t turn on, I’ve done troubleshooting with the manufacturer and nothing has worked. It was a amazing tv when it worked but now that it doesn’t especially since it’s only been 2 years and spent all the money and it doesn’t work very disappointing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Expensive “entry level” tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good (not great) picture. Tried watching an action movie and the tv couldn’t keep up. Picture was pixelated. Only 2 hdmi ports, (only one if you use the ARC hdmi for audio). You will probably need to buy an hdmi switch. Box says Alexa/Hey Google enabled. Setting up the tv required me to set it up…using a remote which amazingly looked nothing like the remote that came with the TV. Tried using the ThinQ app on my phone to access Alexa, but the Alexa TV app kept crashing. I called LG customer service and they stated I needed to purchase the “magic remote” to use these features. TV software, packaging and manual all ignore this detail. I found the Insignia tv a much better option with more features, better picture , 3 hdmi ports, and voice remote included. And for $100 less than the LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quality TV for the money, Highly recommend.
I would recommend this to a friendDon’t purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture quality, this TV was returned…we tried to adjust it based on guidelines but nothing helped.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
3 year lifespan?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only owned it for 3 years and the screen went black and doesn't work anymore. I've tried troubleshooting to no avail.
No, I would not recommend this to a friendTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the service I received and the fast delivery of the TV. The person who delivered was great Brought the TV right into my living room
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements.^Venette
LG is terrible.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My LG failed after 10,500 hours. 1/4 it's expected life. LG won't fix. Garbage products.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Damaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift was received in kauai damaged and will be returning it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette