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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 859 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Rating 3.3 out of 5 stars with 1 review

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 859 reviews
  • Rated 5 out of 5 stars

    Really nice TV, worth the coin.

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    Posted .
    Owned for 3 weeks when reviewed.

    Picture is as clear as a 8 series Samsung, Sound is better than Samsung period, the surround effects make us look around thinking its coming from elsewhere, price was fair, extremely light, easy to set up accessories. Many settings available for everything! LG makes a sweet flat screen in 4K. Definitely happy with this product. Will buy a monster TV from LG next time were in the market for a 65"+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LGUHD

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    Posted .
    Owned for 1 month when reviewed.

    It’s a great tv, also bought the same one but althinq I love both and I’m about to buy another one. The althin comes with the magic remote picture quality and sound is on point for the money LG is definitely one of the best brands I’ve ever used! Not diassapointed

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Wonderfully

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    Posted .
    Owned for 1 month when reviewed.

    Great TV for a local bar. Replaced it from a plasma tv 42. Great pic and sound. This is the second one that I have gotten of this brand and I love it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    How to make an elderly person happy. And smile

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    Posted .
    Owned for 1 month when reviewed.

    I brought this tv for my elderly uncle. He loves it and I teach him how to work it .I would recommend this TV for purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG value.

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    Posted .
    Owned for 3 weeks when reviewed.

    This tv was reduced in price for black friday ,was available immediately,is the right size for my space and was delivered by a Really nice couple. There are lots of apps that come with it ,lots of viewing choices. I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A 50” TV just right for me

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    Posted .
    Owned for 3 weeks when reviewed.

    Fast delivery, well packed box, great size for the family room. Everything I expected for display & sound. I use FireTV and it connected as hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted .
    Owned for 1 month when reviewed.

    Tv picture quality is excellent. Sound bar provides plenty of sound for the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted .
    Owned for 3 weeks when reviewed.

    Excellent value. Only downside is remote. Busy button layout, lags a little.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product design feedback. ^Jennifer LG

  • Pros mentioned:
    Picture, Value
    Cons mentioned:
    Buttons, Remote

    Rated 3 out of 5 stars

    Good picture, complicated remote & u/i

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    Posted .
    Owned for 3 weeks when reviewed.

    Excellent Picture, decent value... The remote is a little too busy and the buttons should have some sort of texture or non visual characteristic to delineate them from one another for dark settings and the visually impaired... It is too easy to accidentally hit the wrong button which causes you to to go to a completely different screen which takes some time to load. The user interface on the home screen is also overly complicated. I found that many apps that are available on the more popular streaming devices (Roku, Firestick etc) are not available with the smart TV function.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    Owned for 3 weeks when reviewed.

    Excellent picture quality and sound. Salesman advised getting a sound bar but sound is fine without one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG PRODUCTS ARE THE BEST

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    Posted .
    Owned for 3 weeks when reviewed.

    Love this tv. We love ALL OF OUR LG PRODUCTS!!! We wont buy any other manufactuer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    Owned for 3 weeks when reviewed.

    It’s literally the perfect size if your not wanting an overly lg tv . But big enough to enjoy your programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basement wall screen

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    Posted .

    Perfect for the spot and wall in the basement - perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    Owned for 1 month when reviewed.

    Its just ok and I am going to return it for something else in the next couple of days

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture, Value
    Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    New 50 " TV

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    Posted .
    Owned for 1 month when reviewed.

    The picture is good. The remote isn't great. I wish it was back lit. Also its not clear what some of the buttons should do. The layout of the apps is cumbersome too. I have not been able to get my more frequently used apps moved to the beginning of the icons. I have to keep scrolling. Also, once the TV is attached to the wall, the inputs are difficult to access. It was a decent value so that's the plus side for the TV. LG does have some free channels but they aren't really channels I watch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bright White Line at the Bottom

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    Posted .

    I got upsold to buy this TV over the TCL. Get home hang it up, and turn it on just to notice a bright white line at the bottom. Massive loss of time and money in an attempt to get a name-brand tv.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer LG

  • Rated 2 out of 5 stars

    May exchange

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    Posted .
    Owned for less than 1 week when reviewed.

    Return....see photo. So annoying.. Not sure if defective or dropped.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    So disappointed.

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    Posted .
    Owned for 1 month when reviewed.

    I had to return after 32 days because tv had big, bold lines through the picture. Couldn’t see tv shows.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Looks like an iPad mini on a wall.

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    Posted .
    Owned for 3 weeks when reviewed.

    1. Don’t update the OS as the web channels then have time restrictions. 2. Looks like an iPad mini glued to the wall. 3. I have had a few best buy emails asking for a review. Hopefully I won’t get asked again after this.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Picture, Price

    Rated 5 out of 5 stars

    Amazing TV for Price

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    Posted .
    Owned for 1 month when reviewed.

    Perfect for anyone looking for a TV on a budget. Beautiful color and contrast, runs smoothly, and I live that I can use the app to control the TV. Picture is super clear.

    I would recommend this to a friend

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