Customer Ratings & Reviews
- Model:
- 50UQ7570PUJ
- SKU:
- 6501940
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 50” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the lightweight design and straightforward setup process. However, some users have expressed concerns regarding the remote control's functionality and the responsiveness of the operating system. A few also mentioned issues with internet connectivity.
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works good. The pickup process was super easy no issues
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.********************************great tv**********
I would recommend this to a friendTeliveson
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really great deal we are very happy for that.
I would recommend this to a friendGreat birthday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got for a birthday gift for my grandson, he loves it
I would recommend this to a friendTv 50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price and you can pick ip directly in the store
I would recommend this to a friend- Cons mentioned:Speed
Don’t Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv that I have EVER bought. It’s slow and gets stuck so you have to unplug and replug it to restart it.The initial setup is why to tedious and should not be so many questions and account creations. The return period is only 14 days so I missed the return period and now will come out of pocket for a different brand because I just can’t take it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG TV (50UQ7570PUJ) model. We understand that experiencing slow performance and needing to unplug and replug the TV to restart it can be frustrating. We strive to provide performance and reliability that meet our customers' expectations and deliver an enjoyable viewing experience. Unfortunately, it seems we are falling short in this regard. Please visit this link related to the issue: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. Regarding the initial setup process and the number of questions and account creations, we understand that it should be a seamless and user-friendly experience. Your feedback will be taken into consideration as we continue to improve. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
APP download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to be able to down load APP's on my TV. First it is not very user friendly and requires many steps that at the end don't work. Considering taking the TV back.
No, I would not recommend this to a friendGreat TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the Price had to replace my Samsung..
I would recommend this to a friend- Cons mentioned:Remote control
Meh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We don’t love it. Constantly has connection issues and we had to purchase a $50 Magic Remote to use all of the options. Disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Okay but messed up after about 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works but it has some lines going across the top so there’s something wrong with it
I would recommend this to a friendSlow App interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is OK but the interface is extremely slow. Very frustrating to use. I switched to Roku to correct it but I regret this purchase.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
LG 50 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good quality picture, brightness, color poor and sound is good. Would not buy again. I bought LG from Sam's and it is 100% better
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Diane. Thank you for the review on your TV. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. We will surely pass on your feedback to the rest of our team. ^Anthony
- Cons mentioned:Internet connectivity
Annoyed at this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device keeps disconnecting from the internet. Even when directly connected. And it’s the only device that won’t remain connected.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
Lg 50 inch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to try LG products but i had to return this Tv the volume was either too loud or too low even if we played with setting and the brightness was not for me . I went back to Samsung and so happy with my samsun now
No, I would not recommend this to a friendDo not buy unless you can return it easily.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two. The first had a dark spot on the LCD. The second replacement was worse with wavey dark and light areas. LG either had quality control issues with this batch or the packaging is not good enough. My third try, a TCL (55 inch for the same price), was perfect. I noticed the packaging was better for that TV. The TCL screen was covered with plastic and the LG screens were not. The TCK also had a stiff 1/2 inch cardboard (with some extra soft foam) over the entire TV front, while the LG's only had a smaller floating piece of styrofoam. I have to give Best Buy credit for having a good return policy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.Understandably frustrating and disappointing. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. ^Vanessa
Ehhhh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The os is very laggy and it'll disconnect from your wifi connection out of nowhere.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello,Understandably, this is frustrating. We are sorry that your units are not working properly. We will share this with our research and development teams for future improvements. This feedback will be shared with our product team. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa
- Cons mentioned:Speed
Going Back
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this tv yesterday, taking it back today. Its so slow, and keeps stuck; i’ll hit the home button and it just stays on the same screen. The only thing good are the free lg channels, but they’re so fuzzy, cant even enjoy it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG TV (50UQ7570PUJ) model. We're sorry to hear that the TV is slow and gets stuck, making it difficult for you to navigate through the menus. We aim to provide top-quality products for a smooth viewing experience. For help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. Reach out to us on social media @LGUSSupport for more assistance. ^Juvy
- Cons mentioned:Operating system, Remote control
lg never again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.most horrible remote control ever made .slow operating system that sometimes freezes
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Billy! Your TV's remote definitely shouldn't be freezing, and it'll be our pleasure to see what's going on, if you could please call us at 800-243-0000! ^Ian
- Cons mentioned:Internet connectivity
Not happy with my purchase...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't stay connected to my internet and wouldn't work well with the devices that I already use. I also wasn't happy with the picture quality.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
Buyers remorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User interface is extremely clumsy, keeps losing wi fi connection, had to hardwire directly to modem.
No, I would not recommend this to a friend
