Customer Ratings & Reviews
- Model:
- 50UQ7570PUJ
- SKU:
- 6501940
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 50” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the lightweight design and straightforward setup process. However, some users have expressed concerns regarding the remote control's functionality and the responsiveness of the operating system. A few also mentioned issues with internet connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Internet connectivity
Poor TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great tv. It keeps losing wifi. Its the only tv 8n the house that does this. Very aggrivating
No, I would not recommend this to a friend Worst LG TV to Date
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 LG TVs in various rooms, and have had issues with the lower end models. This specific tv seems to randomly shut down as you’re navigating menus, and will power cycle on and off. This is incredibly frustrating when you’re trying to watch TV. To make matters worse, it wasn’t a defect exclusive to the tv I bought- I exchanged it, and the second one had the same exact issue! Also, this is an issue with my other LG TVs too, but I selected to have it default to the Home Screen so I can go directly to my apps. However, it always defaults to live antenna tv, which I don’t want and results in extra screen navigation. I will be returning this model and getting a Samsung. You get what you pay for! I’d STRONGLY recommend not buying this TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
$300 Money Pit
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, my reviews of this TV keep getting "accidentally" lost. I hope this one sticks. I bought this TV less than 18 months ago to replace our undersized bedroom TV, which has been moved outside into the Arizona heat where it has remained, functioning flawlessly, for that entire stretch of time. This LG TV, on the other hand, has been mounted in our climate controlled bedroom for the past year and a half, where we have put, at most, 200 hours on it. Three days ago, the internal components failed and we were met with a black screen. LGs crack team of customer service representatives reminded me that they were only willing to put a 12 month stamp of confidence on their shoddy craftsmanship, which leaves my wife and I firmly in the "out of luck" camp. Now I'm out $300 with nothing to show for it. Buyer beware! LG and Best Buy took my money and ran.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG TV (50UQ7570PUJ) model. We're sorry to hear about the internal components failing and leaving you with a black screen. We aim to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-sound-but-no-picture-on-an-lg-tv--20153095959819. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Good purchase but …
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is very good and clear. I have some issues with lunching HBO max app, I hope it will be fixed soon.
I would recommend this to a friendBrand response from LGAnswers
Posted .We’d like to begin by thanking you for choosing us amidst many other options out there! We are glad to hear that you liked your screen quality. Seems we made a great first impression. We look forward to your continued visit! As far as the concern with the HBO Max App. Unplug your LG TV. Wait 20 seconds and plug your TV back in. Reopen HBO Max, sign in, and try streaming again. ~Tanisha
- Cons mentioned:Remote control
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black screen is terrible. Looks blue. System is slow. Remote sucks. Dont recommend.
No, I would not recommend this to a friend - Cons mentioned:Internet connectivity
Good for a couple months...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnects from wifi. First smart tv I have purchased, not happy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
- Cons mentioned:Remote control, Speed
Not worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT WORTH THE MONEY, slow processor. Annoying menu. Terrible remote. Slow to respond
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
LG is a big NO NO
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy tv, just horrible. This LG tvs have a pattern to stop working right after 1 year, which is right after LG warranty expires.
No, I would not recommend this to a friendBroken before I even opened the box
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kept this TV in the box when I bought it from Best Buy because I was going to be moving in two months. I transported this upright in the box and my larger living room tv in box. Both TVs were upright in the passenger area of the truck, and strategically place so there was no way for it to rock and tip or break in the box with the Styrofoam around it, along other boxes like my PCs that I too had gotten from best buy. Well, I get to my new home and set it up the screen was already cracked. Someone broke the upper corner of the screen, it had finger to knuckle size marks on it before I got it out of the box. I tried contacting Best Buy and they won't exchange it since it's past the exchange date. LG won't even get in contact with me on getting it fixed. If you buy a TV from here or any other store, check the TV out. There are way too many sleazy people in this world.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG TV (50UQ7570PUJ) model. We understand the importance of receiving a product in perfect working condition, especially for something as significant as a television. We strive to provide excellent customer service, and it's disheartening to hear that we fell short of your expectations. We would like to assist you in resolving this matter. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We will do our best to find a suitable solution and ensure your satisfaction. ^Juvy
picture quality is average
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing crazy, definitely a good price for a 50inch, but picture looks washed out at times and colors can be more accurate
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the picture the blank screen look gray and peoples faces are washed out.
No, I would not recommend this to a friendGood, but not great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV overall, the only drawback is the limited hdmi ports.
No, I would not recommend this to a friendok tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The IR sensor on this is terrible, I have to stand right in front of it.
No, I would not recommend this to a friendNot the TV for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is ok, but the WebOS is really slow and app store is not so good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read your feedback, and we're sorry the LG - 50” Class UQ75 Series LED 4K UHD Smart webOS TV didn't suit your overall needs. Your feedback is very important to us, and it helps us maintain a fresh perspective on new ways to improve our services and future product developments. Should you require assistance with your LG LED TV, please send us a private message on Facebook or Twitter using @LGUSSupport. It will be our pleasure to assist you. -Shae
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a kid. If you want a TV for your kids room, this is the TV to go with. Thats it.
No, I would not recommend this to a friendJust don't
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are so many more advanced TVs out there that this isn't worth it even on sale. It's totally outdated. You'll have to spend a bunch of time toggling through picture settings for each thing you want to watch.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sunshyn. Thank you for sharing your feedback on the LG TV (50UQ7570PUJ) model. We understand that you feel the TV's settings can be cumbersome and that more advanced options might be available. We want to ensure you get the best viewing experience possible with your unit. To help optimize your viewing experience, you might want to try using the "Picture Mode Settings" feature. This allows you to save personalized picture settings for different types of content, so you won't have to adjust them each time you switch between shows or movies. For additional help, visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. If you need further assistance, please reach out to us on social media @LGUSSupport. We will be more than happy to assist you in making the most of your TV. ^Juvy
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my Samsung tv I had previously. I wanted another one but they were out of stock. I got this one but I don’t like it as well.
No, I would not recommend this to a friendBad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV never worked with rthe fire stick. Had to turn it in then turn it off with directions through Alexa. Had to turn it off and then redtart it. The TV did not work at all on home page. Returned it for Samsung. Besy Buy was fabulous with the whoke exchange
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 50" Class Series LED 4K Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Dark picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is poor. The black color is too dark. Night seans are too dark to see what is going on.
No, I would not recommend this to a friendCheap and cheap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV not even 2 years ago only using it to workout- about 7 hours a week and it got the screen of death. Good tv but didn’t last 2 years
No, I would not recommend this to a friend
