Customer Ratings & Reviews
- Model:
- 50UQ7570PUJ
- SKU:
- 6501940
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 50” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many also appreciate the lightweight design and straightforward setup process. However, some users have expressed concerns regarding the remote control's functionality and the responsiveness of the operating system. A few also mentioned issues with internet connectivity.
This summary was generated by AI based on customer reviews.
For the price its not too bad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system is slowly and sometimes it’s restart for no reason.
No, I would not recommend this to a friendLG UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept losing wifi signal, but was able to use a firestick without an issue!
No, I would not recommend this to a friendGarbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor graphics, horrible interface, you get what you pay for and this is no exception. I needed a tv in my garage, bought this one, ended up giving it away and replacing it - it was that bad.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Good tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked great and lasted me a while. Would recommend
I would recommend this to a friendLags
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very laggy and doesn't understand inputs. I would not recommend.
No, I would not recommend this to a friendBest Buy Won’t Help Me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am at a loss. We purchased this a replacement and Best Buy and LG have always been our Go—To brands, but this tv for some reason keeps going in and out with the HDMI cables. Not a big deal, if they just fixed it. Except we keep getting the back and forth between BestBuy and LG and now left with a malfunctioned TV. Bestbuy never used to be like this. Oh, and we got the TV a month ago but it’s JUST outside their 30 day responsibility period. Great customer service. I’m actually writing this in hopes that someone from Best Buy will actually help me. I will update if so.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Michael. Thank you for sharing your experience with us. We understand your frustration with the HDMI issues on your LG 50UQ7570PUJ TV and the back-and-forth with Best Buy. Your feedback is important, and we'd like to assist you further to resolve this matter. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to explore possible solutions and ensure your TV is functioning properly. We appreciate your patience. ^Sam
Ok tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mid level tv . No thrills, nothing exciting about pic
I would recommend this to a friendIt’s okay (got it for my short term rental)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. It’s a basic tv with very basic quality screen.
I would recommend this to a friendDidn't last 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this TV on Feb. 22, 2023, TV didn't last 2 years. TV screen lights up but has no picture.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about your LG TV (50UQ7570PUJ) model, which stops working correctly, especially soon after purchase. We strive to provide reliable, high-quality products and ensure a smooth viewing experience.
To troubleshoot the no-picture issue, we recommend performing a power reset. Unplug the TV from the wall for about 10-15 minutes, then plug it back in and power it on. This can sometimes help resolve screen display issues. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-tv-with-sound-but-no-picture--1380902746888.
If the issue persists, please send us a private message on social media @LGUSSupport. Our team will be happy to guide you through more advanced troubleshooting or help you explore warranty options for further assistance.
We appreciate your patience and are committed to ensuring a resolution. ^Juvy
- Cons mentioned:Remote control
Would Not Buy Again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective TV. Continuous issues with WIFi connection when no other devices in the home have issues. Also, the remote in the package is not for this TV
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
- Cons mentioned:Internet connectivity
Had to replace with another brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture blurry and could not hook up to the internet
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for bringing this to our attention and for your honest feedback regarding your LG TV. We’re sorry to learn about the blurry and connectivity issue of your unit. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. -Cazz
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality could be better. I can not find the control for it. I am waiting for a response.
I would recommend this to a friendPurchasing Manager
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one out of the order come in with a damaged screen and another that will not turn on.
I would recommend this to a friend- Cons mentioned:Response time
Navigation Barely works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is actually terrible, the tv's response time for every click on the remote is a solid 45 seconds, and sometimes not at all. Everything is up to date and fresh batteries as well.
No, I would not recommend this to a friend Not great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, the smart features of this tv are not great. Rarely stays connected to the internet and randomly exits out of whatever app you ate using.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Allison. Thank you for taking the time to share your experience with us. We understand that you’re having trouble with the smart features on your LG TV (50UQ7570PUJ) model. We strive to provide reliable, high-quality products that exceed our customer's needs. For a solution, update your TV's software by going to settings, selecting "All Settings," and then checking for updates under "About This TV." Updating the software can fix connectivity problems and enhance app performance. For additional help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, you can reach out to us on social media @LGUSSupport. For further assistance, please reach out to us on social media @LGUSSupport. We appreciate your patience and look forward to helping you get the most out of your TV. ^Juvy
LG fell short.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I would've done just a little more research,I would've bought an entirely different brand than LG , why? Simply because it does not support the DIRECTV APP ,It supports everything else but DIRECTV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (50UQ7570PUJ) model. We are sorry to hear that the lack of support for the DIRECTV app has impacted your satisfaction with our product.
Your feedback is important to us, and we appreciate your honesty in highlighting this issue. We continuously strive to improve our products and services, and your insights play a crucial role in that process. If there's anything else you'd like to discuss or if you have any further feedback to share, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Poor image quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with a defect on the screen , and the image quality wasnt the best
No, I would not recommend this to a friendPoorly programmed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because it was mot programmed to be user friendly when it came to adding the apps for watching the channels I wanted.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that you returned the 50UQ7570PUJ TV due to difficulties with adding apps for watching your preferred channels. We appreciate your feedback and would like to assist you further.
LG TV - How to update an LG Smart TV - https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535
To improve the user experience with app installation, ensure that your TV’s software is updated to the latest version. If you encounter any challenges with app management or setup, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to provide guidance and assist with any troubleshooting. We appreciate your patience and understanding. —Renzo
Good for price but low quality image
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but the quality of image its so low, the contrast and bright so poor
No, I would not recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We never picked up this item. We upgraded to a different tv
I would recommend this to a friend
