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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 180 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the LG 50” Class UR9000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, reasonable price, and user-friendly features. Many customers rave about the TV's stunning picture quality, with some even comparing it favorably to higher-end brands. The TV's price point is also seen as a major advantage, with customers appreciating the great value they get for their money. Additionally, customers appreciate the TV's easy setup process and user-friendly interface, making it a hassle-free experience for users of all tech-savviness levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 180 reviews
  • Rated 5 out of 5 stars

    frank lee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal . very good tv. so happy. thank's to best buy . i well come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 50" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was all I needed and filled the available wall space perfectly. Couldn't have done better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with it and would recommend it to a friend.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to leave us a 5-star review with the LG - 50” Class UR9000 Series LED 4K UHD Smart webOS TV. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv husband really has enjoyed watching the extra apps on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haas tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase came in perfect shape and everything works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very knowledgeable salesperson Made the process pleasant

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv perfect for what I needed in my office and it was a open box sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever.rush to the store and get it.its the best.lg for life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is awesome and perfect quality for this piece

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, but does not compare to LG OLED's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv.,............,.,.,.,.,,..,..,.,.,..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is well. I’m completely satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service in the store was great and the tv is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much like this tv, I am pretty much loyal to LGs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy’s review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn’t the greatest but everything else is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features but picture is not as sharp as my previous Samsung TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I want an exchange!!! No fair! It is your BB Fault

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy contactless pickup gave me a defective TV. I bought it as a gift for my mom who just opened it and we found a small scratch on the center of the screen. I wanted to return it for an exchange and the are not longer allowing me. I clearly remember I heard a noise and asked the Best Buy guide if the TV was okay he said yes, but now I understand he hit the TV with something.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, JesusC. Thank you for reaching out and for taking the time to share your feedback on the LG Smart TV (50UR9000PUA) model. We understand your frustration and disappointment, caused by the defective TV you received and the scratch on the screen. This is certainly not the level of service we strive to provide to our valued customers. We strive to provide the best service possible, and it is disheartening to hear that we fell short in this instance. We recommend reaching out to Best Buy customer service at 888-237-8289 to assist you with finding a suitable solution, including the possibility of an exchange. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv came without remote control bestbuy did nor provide solution even after calling them.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for sharing your feedback with us. I'm sorry to hear about the inconvenience you experienced with your TV not coming with a remote control and not receiving a solution from BestBuy after reaching out to them. I understand how frustrating that must be. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 2 out of 5 stars

    Nice picture, but sound was off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was off ............................

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Josh. Thank you for sharing your feedback with us regarding the LG TV (50UR9000PUA) model. We're sorry to hear about the sound issues you encountered. We strive to provide reliable, high-qualty products and ensure a smooth and seamless viewing experience. Please visit https://www.lg.com/us/support/help-library/tv-has-no-audio-tv-CT10000018-1388777718317#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    LG sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv sucks. I think it’s refurbished because it replaced my Samsung tv that broke. Whenever I turn it on it doesn’t recognize my wifi until I turn it on/off a few times.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 50" webOS Smart TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG