Customer Ratings & Reviews
- Model:
- 50UT7570PUB
- |
- SKU:
- 6578195
Customer reviews
Rating 4.6 out of 5 stars with 381 reviews
(381 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 50” Class UT75 Series LED 4K UHD Smart webOS TV (2024) for its excellent picture quality, ease of use, and unbeatable price for the quality. Many find it lightweight and easy to mount, with a quick and easy setup process, and vibrant colors. However, some customers have noted issues with the remote control, a lagging interface, and slow responsiveness when changing channels or using streaming apps.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Truck driver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good I like them for my hotel in lome togo (africa)
I would recommend this to a friendRated 3 out of 5 stars
LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but, the volume wouldn’t go up loud enough for a person who has a hard time hearing.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from a knoweldgrable representative
I would recommend this to a friendRated 5 out of 5 stars
Great TV!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice tv for the price. It’s thin and looks great hanging on the wall.
I would recommend this to a friendRated 4 out of 5 stars
The perfect view
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but the coloring and HD Needs work but wi
I would recommend this to a friendRated 4 out of 5 stars
Not completely satisfied!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep receiving requests to download software?? The remote we have to use is too small?
I would recommend this to a friendRated 5 out of 5 stars
Loving my TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sales staff. Very helpful and did a great job explaining everything about the TV
I would recommend this to a friendRated 5 out of 5 stars
Experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good. I like it. Just it’s remote is changed
I would recommend this to a friendRated 3 out of 5 stars
Good picture quality but slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have paid more attention when buying this tv. The picture is great but it’s slow to start up and switch between things. I don’t think I would get another web os tv.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that the LG 50 Class UT75 Series LED 4K UHD Smart webOS TV didn't meet your expectations regarding the startup speed and interface navigation. We understand your inquiry and your feedback is important, as we are always looking for ways to improve our user experience. To help speed up the startup process, we recommend ensuring that the "Quick Start+" feature is enabled in your TV settings under General > Devices > TV Management.
https://www.bestbuy.com/product/lg-50-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZQZZT
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
pretty good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works pretty good, easy setup and pricing was ok.
I would recommend this to a friendRated 5 out of 5 stars
good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered on time and has been working great at this time.
I would recommend this to a friendRated 5 out of 5 stars
Smart Lg TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received pkg in great condition and easy to hook up.
I would recommend this to a friendRated 5 out of 5 stars
Chosen by a 25 year old techie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for viewing and gaming. Always happy with LG.
I would recommend this to a friendRated 2 out of 5 stars
Immediately returning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for just two days and want to return it if I could find another brand. I can’t stand tvs with glowing lights when it’s turned off; it messes with my sleep. The remote has too many unnecessary buttons and I didn’t know numbers were still a thing. I have to turn a light on to find what I need instead of by touch and memory like all other remotes in the house. One wrong press and I’m out of what I was watching and have to reload. There is a delayed connection between remote and tv; I have to press twice until I realize it’s a delayed signal which again can make you have to start all over. The sound quality is cheap.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Danielle. Thank you for sharing your honest feedback on the LG TV (50UT7570PUB) model. We understand your concern about your experience so far hasn’t lived up to expectations—especially when it comes to the remote layout, responsiveness, and sound quality. We strive to provide high-quality products and ensure a smooth viewing experience.
For the standby light disrupting your sleep, you can disable the LED indicator by going to Settings > All Settings > General > System > LED Indicator and toggling it off. That should help keep your room dark when the TV is off.
Regarding the remote: we’ve passed along your input about the button arrangement and sensitivity to our design team for future consideration. For enhanced control, the LG ThinQ app on your smartphone might offer a smoother, more customizable alternative.
Sound quality can also be tailored in Settings > Sound > Sound Mode, or even improved by connecting a soundbar or Bluetooth speaker. And for the delay, try ensuring Quick Start+ is enabled under Settings > General > System for faster responsiveness.
We’d be happy to walk through these tips with you—please reach out to us directly @LGUSSupport on social media. We’d love to help improve your setup. ^Juvy
Rated 5 out of 5 stars
Excellent process
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item, looks great in place. Customer service was OUTSTANDING!
I would recommend this to a friendRated 4 out of 5 stars
Budget tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good budget tv great game interface lg has great panels imo
I would recommend this to a friendRated 4 out of 5 stars
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. For the cost, it’s a really go option.
I would recommend this to a friendRated 1 out of 5 stars
Useless upon arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was excited to receive the package. However, after opening the box and setting up the TV, it was disappointing to see that it couldn't be used with internal crack on the screen. There's no physical crack on the screen nor the box as we checked over and over again. We had to request a return immediately on the same day.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback with us. We understand your concern about your experience with the LG TV (50UT7570PUB) model, finding it unusable due to a display issue, especially with no visible damage to the packaging. We really aim to provide great service and make sure all our products are packed up nicely. Sometimes, though, things can go a bit sideways during shipping. While it’s not common for panels to get damaged on delivery, we always suggest checking the unit right away and letting us know if anything seems off, which you did perfectly!
If you haven’t wrapped up the return with the retailer yet, we’d love for you to reach out to @LGUSSupport on social media. Just share some photos of the issue along with your proof of purchase, and we’ll be more than happy to help move things along or assist you further with the return process.
We really want your excitement to be matched by a perfect product, and we’re here to make sure that happens. ^Juvy
Rated 3 out of 5 stars
< $400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the T.V. for about a month and the screen has pixelated glitch near the top center of the screen. I understand it was in the affordable size but, the quality of the t.v. should hold for at least a couple years.
I would recommend this to a friendRated 3 out of 5 stars
Picture good, but sound isn't
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound isn't as good as my previous LG Smart TV, but the picture is just as good.
I would recommend this to a friend













