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Customer Ratings & Reviews

Your price for this item is $789.99

Customer rating

Rating 4.3 out of 5 stars with 10 reviews

70%would recommend to a friend.

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Page 1 Showing 1-10 of 10 reviews
  • Rating 5 out of 5 stars with 1 review

    Works well, WiFi controlling is a plus

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Let's start with a controversial topic: Yes, you will hear a very slight high pitched sound when the compressor turns on. Similar to when turning on a tube TV back in the day. However, after 3 days of using this AC, I barely even hear it anymore as I've gotten used to it. I almost didn't buy this AC because of reviews complaining about it - It's not that bad, seriously. Second, the App for this AC is mediocre. Not very optimized, has slow loading times, but it still dos its job of being able to control the AC when I'm not home and set schedules from my phone. Big plus for me. I don't use the dehumidifier setting so I don't have issues with needing to drain my AC. All in all, although it's worth a pretty penny, I'm happy with this portable AC. I am looking to buy another for a different room in the house, though it says sold out...

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great A/C

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    While I’m not a fan of portable A/Cs this one has changed my mind a bit. So happy I ordered before summer. It’s about as quiet as you’d want to sleep with. WiFi controls are great and shows power usage. Fantastic unit if you have to go with this style of A/C. Highly recommended!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Beautiful design. Awesome AC

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Excellent AC, But Wi-fi only for 2.4 GHZ not 5 GHZ. Quite enough for first speed. Beautiful design.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Super silent and very effective.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Great purchase. Can finally sleep with the AC on and not feel like I'm inside a plane. So far it cools down the room (about 450sqf) in a few minutes.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good but too expensive for its price

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    too expensive for its current selling price, uses a lot of energy, can't use it with my microwave on at thesame time, it makes noise, it is not totally silent. It cools well

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    excellent ac

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great machine. Very quiet. Wifi a plus. The rest of the message is to satisfy the idiotic 50 characters rule.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Ok ac unit when it works

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    This AC unit looks good and is decently quiet. It seems to do an ok job cooling but it cannot keep my 500 square foot attic office below 85 +degrees on 90-95 degree days. The WiFi performance is quirky, working, not working, and working again. The time scheduler function in the app doesn’t seem to work. I can only schedule when it comes on OR turns off based on x hours from when I am trying (not times, just elapsed time) but not both. And now, two months after purchasing it will no longer turn on. I have been waiting for a week for Lg to be able to schedule service. I am now very much regretting this purchase. Ps and the first unit delivered was damaged so I had to brave returning during COVID shutdown. Save $200 and buy another model. This isn’t worth the price.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rating 5 out of 5 stars with 1 review

    Life saving product for the summer

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Life saving product for the summer Have enjoyed for me my family and you can enjoy it as well

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I got 2 and they are great.

    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I was using another brand and they finally went out on me. Having to go out and buy a new one at this time is not what I wanted to do. But Summer is coming and it may be hard to find a good one. So I have been using a week now and the room is nice and cold. This unit is much much quieter than past units. This would be a great investment if you need a good AC.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Good but flawed

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We used this AC unit for 2-3 weeks before returning it. Honestly, it did not cool down our 500sq foot room as well as we'd hoped. It's also pretty loud as well. We ended up swapping it for an LG in wall unit that's working much better than a this portable unit did. However, I did like the wifi options, it was a nice touch.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG