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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 3.6 out of 5 stars with 23 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are satisfied with the cooling performance and the convenience of the remote control. They also appreciate the size of the air conditioner. However, some customers have expressed concerns about the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-23 of 23 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very cool/cold. Almost returned the AC unit but ...

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Lorraine. Thank you for reaching out to us. We understand your concern about the LG Air Conditioner (LT1216CER) model not cooling effectively. We strive to provide reliable, high-quality products that exceed our customer's needs. To address this issue, please ensure that the unit’s air filter is clean and free from obstructions, as a dirty filter can affect cooling performance. Additionally, check that the room is properly sealed and that the AC unit is appropriately sized for the space you’re trying to cool. For more help, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-poor-cooling--20153313781420. If you need further assistance, please reach out to us on social media @LGUSSupport. We appreciate your patience and are here to support you. ^Juvy LG

  • Rated 5 out of 5 stars

    Third choice is a charm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient quiet and does the job. It was an easy installation and it's very cost efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    5 yr lifetime

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this exact unit 5 years ago. The compressor just went out so here we are buying another.

    I would recommend this to a friend
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