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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 141 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 55” Class 80 Series QNED 4K UHD Smart webOS TV (2024) for its excellent picture quality, with many praising the colors and overall image quality. The TV's ease of use and setup are also frequently highlighted as positive aspects. While some users expressed mixed feelings about the remote control, the overall user experience appears to be quite positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 141 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is pretty good. I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. The picture quality is great, quick and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy For The Buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality of the picture and speed of app Amazon Prime, Netflix and YouTube apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the TV works great- and it was a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV at reasonable price. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound & volume issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge LG TV fan, but I continue to struggle with the sound on this unit. The screen quality is nice; however, during some programming, the sound might be like it is in a can. I constantly need to adjust the volume, depending on the channel and program. I wish I had purchased a different model, because this TV is NOT the quality of another LG TV I still own, purchased 8 yrs ago!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Remote has no light on it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote has no light on it every other day it has an update action to continue to track your location. When recommend this product not worth the money. Total disappointment pitch qualities is not the greatest but it’s OK not worth the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity and picture. Sound is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a friend and she loves it! You can't go wrong with LG!

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    MD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Excellent product. Very good service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor viewing at angles.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in this TV. While the picture was pretty good when viewed straight on, it does not take more than just a few degrees to the side and it washes out. There are deep colors on this TV when viewed straight but I have family room with lots of angles. I took it back after 3 days.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, KeithS. Thank you for sharing your experience with us. We understand your inquiry regarding the viewing angles on your LG 55QNED80TUC TV. LG TVs deliver vibrant colors and smooth motion when viewed directly, but depending on the model and room setup, some viewing angle limitations may occur. You can try adjusting the picture settings using the optimization tips available on our support page to improve the experience. For detailed guidance, please visit the LG TV Picture Quality and Optimization page.
      LG TV - Picture Quality and Optimization - https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545
      If you'd like further assistance or troubleshooting, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your time. —Renzo LG

  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! They notified me the time they were coming. Right on time fantastic!! Is name was Jerry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” LG smart tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this LG tv, I have previously purchased one way back and I love that one!! So I decided to buy another one. Every room in my house will have an LG TV because they are amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure it works with your Stand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it because the legs are too far apart for it to sit on my TV stand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incentivized Reviews are obviously a joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had and old LG tv that we adored and used the heck out of for 10 years. We wanted something larger above our fireplace and decided it was time to upgrade. Obvious choice was LG since our first was so great. What a disappointment. This TV sucks! We should have returned this item. What a joke. The LAG! It is so slow. Processing time is so frustrating, some days it just thinks for way too long. It force closes all the time and just shuts down. It requires many updates, and every time it does an update it forgets the settings moves all the apps on your home screen and logs you out of apps.my father in law bought a Samsung a week after we got this TV and it is so superior to this item in every way. I have so much regret in this purchase.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Andrew. Thank you for sharing your experience with the LG TV (5QNED80TUC) model. We understand your concern, especially when an upgrade doesn’t live up to expectations. We aim to ensure you have a great viewing experience.

      Here are some troubleshooting steps: Clear the cache in settings to reduce lag. Consider reinstalling problematic apps and check for software updates to get the latest fixes. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.

      If issues persist, resetting the TV to factory settings might help. We're here to assist! Message us on social media @LGUSSupport for advanced troubleshooting or repair options. ^Juvy LG

  • Rated 5 out of 5 stars

    QNED #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG '55 the experience of this tv is something to behold. QNED colors and picture is magnificent! Where have you been all my life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Point Service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always delivered great customer service. The customer rep thoroughly explained the product and was able to answer any questions I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 55" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality. One drawback is the cord on the back can come loose, and you have to move the tv to reattach.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was great but tv couldn’t get some of the apps we needed so we returned it and purchased the right tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice delivery people who kept contacting us before they came. Good deal, too!

    I would recommend this to a friend
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