Customer Ratings & Reviews
- Model:
- 55QNED80TUC
- SKU:
- 6578181
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and overall TV quality of the 55” Class 80 Series QNED 4K UHD Smart webOS TV (2024). Many appreciate the design, color, and available features. However, some customers find the remote control to be confusing.
This summary was generated by AI based on customer reviews.
On Point Service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has always delivered great customer service. The customer rep thoroughly explained the product and was able to answer any questions I had.
I would recommend this to a friendTV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was great but tv couldn’t get some of the apps we needed so we returned it and purchased the right tv
I would recommend this to a friendLG 55" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good quality. One drawback is the cord on the back can come loose, and you have to move the tv to reattach.
I would recommend this to a friendHappy Camper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy order process online with good pricing. Installation took longer than scheduled with rescheduled appointment and damaged TV. Service tech did good job installing.
I would recommend this to a friendNew LG tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great place for your electronics,bought tv there salesman was excellent. Also got the home setup which was outstanding.
I would recommend this to a friendExcellent TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice delivery people who kept contacting us before they came. Good deal, too!
I would recommend this to a friendAwesome Television.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new 55” Television bought, delivered and set up by BestBuy.
I would recommend this to a friendExcellent product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv ,excellent product! Thanks for the recommendation I am happy with the tv that I bought .
I would recommend this to a friendnew television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the GEEK squad delivery and installation process and it went smoothly .the tv is working fine.
I would recommend this to a friendSlow tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was too slow. Late response using the remote.
No, I would not recommend this to a friendGreat help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help from your staff. I was able to find what I wanted quickly
I would recommend this to a friendVery good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it’s a good purchase. Mmmmmmmmmmmmmmmmmmmmm
I would recommend this to a friendAwesome tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Really happy with purchase would do It again !
I would recommend this to a friendDisappointed customer. Lg 55” qned.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I were excited about this tv. But after setting it all up we were disappointed. Picture quality is ok. We tried everything and picture was not like the other lg we had. Not happy. We will be returning.
No, I would not recommend this to a friendAbsolutely terrible delivery service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cant review the producvct because Best Buy keeps scheduling deliver and then doesn't show up, call or anything else.
I would recommend this to a friendLg I'm sad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great but the tv is laggy and slow loading
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! We appreciate you reaching out and sharing your feedback regarding your LG 55 Class 80 Series QNED 4K UHD Smart webOS TV (2024). We are happy to hear that you find the picture quality to be great, but we sincerely apologize for the disappointment and frustration caused by the laggy and slow-loading performance of the TV's interface.
We understand how crucial a smooth and responsive operating system is for a premium viewing experience. Slowdowns in the smart TV platform (webOS) can sometimes be resolved through troubleshooting steps such as performing a power cycle (unplugging the TV for a minute) or checking for the latest software updates, which often contain performance improvements. It can also sometimes be caused by too many apps running in the background or full cache storage.
To get to the bottom of this performance issue quickly and efficiently, please contact our dedicated digital care team so they can guide you through specific diagnostics for your model.
https://www.bestbuy.com/product/lg-55-class-80-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZHXK3
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is great. It does what is needs to but my problem is the price.
I would recommend this to a friendThis is a huge downgrade from the 2023 model.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So LG is hiding behind the stats of last years model. The 55QNED80URA is great. 120hz refresh, magic remote, and a faster processor. The 55QNED80TUC (this product) a slower refresh and the UI is so slow it's miserable. The picture quality is ok but there is so much artificing around fast moving objects it's awful. The sound quality of the speakers is abysmal. No doubt a con to make you buy a sound bar. Just be careful if you are expecting an upgrade from the 2023 model, THIS IS NOT IT! This is a huge down grade!! You are better off getting the 55QNED80URA if you can still find it. The price difference is worth it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for sharing your feedback regarding our 55QNED80TUC model. At LG, we strive to provide our customers with the best possible products and experiences, and we take all feedback seriously.
We understand your concerns about the refresh rate, UI performance, picture quality, and sound quality of this particular model. We appreciate you taking the time to highlight these issues, as it helps us identify areas for improvement.
We would like to investigate this matter further and address your concerns appropriately. To better assist you, we kindly request that you send us a private message on our official Facebook page or Twitter account and we'll be more than happy to assist you. ^Jolly
Caregiver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was defective and the CS reps. are incompetent.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Angela. Thank you for sharing your experience with the LG TV (55QNED80TUC) model. We understand how important it is for your TV to perform reliably, and are here to help make things right. If your unit is showing signs of defect, we recommend performing a quick power cycle: unplug the TV for about 60 seconds, then plug it back in and power it on. This can help reset internal components and may resolve certain display or functionality issues. Also, ensure your TV’s firmware is up to date by navigating to Settings > Support > Software Update. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you need more assistance, feel free to drop us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be happy to help you find some possible solutions. ^Juvy
- Pros mentioned:Design, Picture quality
LG tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is amazing. It is very thin & the sound is great.
I would recommend this to a friend