Customer Ratings & Reviews
- Model:
- 55QNED82AUA
- SKU:
- 6621799
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality of the 55" Class 82A Series QNED AI 4K UHD Smart webOS TV (2025). Many reviewers praise the vibrant colors and describe the image as one of the best they've seen. There were no significant negative comments reported. The product appears to receive overwhelmingly positive feedback regarding its visual performance.
This summary was generated by AI based on customer reviews.
Nice picture, Nice Sound Magic Remote Mouse BAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an 8 year old LG with this and some of the newer features are not great. The worst is the "Magic" Remote Mouse that you cannot disable.
I would recommend this to a friendNice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV LG is working fine. Good resolution. Best Buy technical support was very good.
I would recommend this to a friendLG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I thought it would be for the peice
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Got a lemon, hope it doesnt continue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on 6/20 and knstalled it yesterday. It worked for an hour before the screen went blank for a while. We had sound but no picture and now we have no sound or picture. We followed the troubleshooting steps recommended online to no avail. We are returning this one for a replacement and certainly hope the next one works. We really like the features and really did enjoy the picture and sound. I’ll be at only for a short time. This lemon or Doug is why this particular TV gets one star and really should have no stars.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Susan. We appreciate you taking the time to share your experience with the LG TV (55QNED82AUA) model. We’re glad to hear you enjoyed the picture and sound quality while it was working, but we understand your concern about it stopping unexpectedly.
You might want to check the power cable connection to ensure it's secure and plugged directly into a wall outlet. A soft reset by unplugging the TV for 60 seconds may also help. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-reset-my-lg-smart-tv--1441914092672. If there's still no display or sound, consider a replacement if you're within the retailer's return window.
We're here to help ensure your next experience is better. Message us on social media @LGUSSupport for further assistance. ^Juvy
Back ordered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review as it is on back order and i dont have it yet.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately they were supposed to deliver 2 TVs but only delivered one. Told me the other TV would be delivered 2 weeks later. Delivery person was very nice but best buy didn’t do what they promised.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, CharlesM. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery of your 55QNED82AUA TV from Best Buy. Your feedback is important, and while this specific issue pertains to the retailer's delivery process, we want to ensure you are fully supported with your LG product. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions or assist with any product-related questions you may have.
https://www.bestbuy.com/site/lg-55-class-82a-series-qned-ai-4k-uhd-smart-webos-tv-2025/6621799.p?skuId=6621799
We appreciate your patience. —Renzo
Not a good Idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a disappointment, to be honest. A 2025 model should have better picture quality.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that your LG 55" Class 82A Series QNED AI 4K UHD Smart webOS TV (55QNED82AUA) didn't meet your expectations for picture quality. We appreciate your feedback on this matter and will be taking it seriously. Please send us a private message on Social Media @LGUSSupport for further assistance and our team will be more than happy to assist you.
https://www.bestbuy.com/site/lg-55-class-82a-series-qned-ai-4k-uhd-smart-webos-tv-2025/6621799.p?skuId=6621799
We appreciate your patience. —Renzo
- Pros mentioned:Oled quality
Overall, Great TV, would buy it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying the quality of the TV and I like that LG has its own app where I can control my devices with my phone. One thing I will say is, the point curser thing, (if you know what I mean) just constantly gets activated even when I don't really want to use it. Wish there was a way to turn it off, or somehow control how sensitive the remote can react to my movement and turn the feature on.
I would recommend this to a friend
