Customer Ratings & Reviews
- Model:
- 55QNED85TUA
- SKU:
- 6578183
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the TV's picture quality and ease of use. Many find the picture quality to be great and the setup process very easy. Glare resistance is another positive aspect mentioned by some customers. However, a few customers find the remote control a little hard to see.
This summary was generated by AI based on customer reviews.
None needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have to adjust any of the controls. Delivery was prompt.
I would recommend this to a friendSound is soso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great affordable tv . Size is good for a small living room . Speakers kinda can be tree though
I would recommend this to a friendLG 55inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very informational with install and product use.
I would recommend this to a friendBest Byproduct
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great instore service from the moment we entered the store until we left …
I would recommend this to a friendGreat LG television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television! This is my 3rd LG television and loving it. Price unbeatable. Love the remote.
I would recommend this to a friendNew TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery & set up went very well. Was pleased with the updates on the delivery.
I would recommend this to a friendAwesome LG purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My LG tv is awesome and the screen size is perfect and the color is amazing and it’s great for gaming too!
I would recommend this to a friendTV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales person. Very helpful with the streaming tv’s.
I would recommend this to a friendNot a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is not good. I would re ommend goojg with a higher series. But i got it for a great price so i am satisfied
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the picture quality of your LG - 55" Class 85 Series QNED 4K UHD Smart webOS TV (2024). Your feedback is important to us, and we are glad to hear that you are satisfied with the value of your purchase.
https://www.bestbuy.com/product/lg-55-class-85-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZQ4QC
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was uncertain about a new tv at first but I am so glad that I have one.
I would recommend this to a friendSmart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a smart tv unfortunately it is almost smarter than me but I am gaining on it I have more confidence than when I started.
I would recommend this to a friendReplacement TV Okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still getting used to this upgrade TV replacement. I am not sure why the color is not as rich as the previous 2022 model. I do like the apps features, however. I do recommend the LG brand TV over others.
No, I would not recommend this to a friendLG TV?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the LG per the recommendation from the salesman. Picture is good except every so often the color changes to a deeper color ( example - people’s faces turn a dark orange). Unable to fix the problem. Ina day or two the color goes back to normal
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, JoanneF. We understand your inquiry about your LG 55” Class 85 Series QNED 4K UHD Smart webOS TV (Model 55QNED85TUA) and appreciate you sharing how the occasional deep orange tint has disrupted your viewing experience. Let’s walk through a quick troubleshooting step to help stabilize your picture settings:
Troubleshooting Step:
Restore Standard Picture Mode:
Press the Settings button on your Magic Remote and select All Settings → Picture → Select Mode.
Choose Standard (or Clear Picture on some webOS versions) to reset any overly aggressive color enhancements.
Adjust Color Depth:
From All Settings → Picture, select Advanced Settings → Color.
Lower the Color Depth slider one notch at a time, checking how skin tones and other colors appear on screen. This can prevent sudden oversaturation that leads to dark orange hues.
After making these adjustments, power-cycle your TV by unplugging it for 30 seconds and then plugging it back in. This ensures the new settings take full effect.
LG TV - Troubleshooting A Dark Picture | LG USA Support - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-dark-picture--20153130421858
We’d love to help you fine-tune your QNED85TUA for consistently natural colors. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to guide you through any additional picture controls or software updates. We appreciate your patience and look forward to getting your viewing experience back to perfect balance.
—Renzo
Mr.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little confusing with setup with LG thinq. Wasn't able to complete. Found an alternative.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, TimothyR. We understand your inquiry regarding the ThinQ app setup for your LG 55" Class 85 Series QNED 4K UHD Smart webOS TV. Thank you for sharing your experience with us. We understand that the unit didn't meet your expectations during the initial setup process. To assist with the ThinQ connection, please ensure your smartphone and TV are on the same 2.4GHz Wi-Fi network and that your phone's Bluetooth is enabled.
https://www.bestbuy.com/product/lg-55-class-85-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZQ4QC
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s bad TV. I just used three weeks and the Best Buy is not responded. I called the company. They never show up. It’s almost like a month.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, TomasM. Thank you for sharing your experience with us. We understand that you are facing issues with your LG 55QNED85TUA TV and that you've been waiting for support. We understand for the delay you've encountered. Please contact Best Buy once again regarding your situation, and also feel free to send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you and explore further solutions. We appreciate your patience.
https://www.bestbuy.com/site/lg-55-class-85-series-qned-4k-uhd-smart-webos-tv-2024/6578183.p?skuId=6578183
—Renzo
Best Buy loyal customer no more.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonder how Best Buy treats loyal customers and Best Buy members? Sells you this broken LG QNED tv and won't allow it to be returned. Sorry, should have opened it sooner. Good luck with LG. Best Buy made $246 Million in net earnings last quarter, wonder how?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for taking the time to share your experience with the LG TV (55QNED85TUA) model. Your loyalty means a great deal to us. We understand your concern about the disappointment you've faced with your recent purchase. We strive to provide high-quality products and exceptional customer service and ensure all products are carefully packaged and handled during transit. However, sometimes unforeseen circumstances can lead to issues during transit. Allow us the opportunity to investigate this matter further and find a resolution that meets your satisfaction. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction and regaining your trust. ^Juvy
Terrible, very cheap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service, terrible TV, everything sucks at Best Buy, I hope I never have to come back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback with us. We understand your concern about your experience with your LG TV (55QNED85TUA) model and the service you received from Best Buy. We strive to provide exceptional services and ensure a smooth experience.
If you’re open to it, we’d love a chance to turn things around. If you’re having specific issues with the TV’s performance (picture, connectivity, settings, etc.), we can walk through some tailored troubleshooting steps with you. Just let us know what’s going wrong—whether it’s display quality, sound, or smart features—and we’ll dive right in.
For direct assistance and faster support, please feel free to send us a private message on social media @LGUSSupport with your model, concerns, and contact information. We’re here to help make things right. ^Juvy
- Pros mentioned:Ease of use, Picture quality
Great TV for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome! Great sound, great picture & easy to set up! We are still figuring it out but I would recommend this TV.
I would recommend this to a friend Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Great service great service great service
I would recommend this to a friend
