Customer Ratings & Reviews
- Model:
- OLED55C1PUB
- SKU:
- 6453324
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the exceptional picture quality, vibrant colors, and smooth gaming experience of the LG 55" Class C1 Series OLED 4K UHD Smart webOS TV. They appreciate the easy setup process and find the price to be reasonable for the offered features. While some users find the remote control to be a bit tricky to use, most agree that the overall experience is well worth the investment.
This summary was generated by AI based on customer reviews.
Expensive LG OLED does not get PBS Masterpiece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but cannot get PBS Masterpiece that is available on Sony and other TVs. This was a real disappointment. (Apparently PBS only interfaces with Android which is not available with LG OLEF.) Probably would have bought another TV if I had known this beforehand.
No, I would not recommend this to a friendYou should buy another TV from somewhere else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I bought this TV just to play with my Xbox series X I've had it for like three or four months now and I've had an issue with while playing videos or games it will lose picture and show me invalid format and I have to do a complete restart to resolve the issue. As of the time of writing this I am on the latest software update for the TV and the Xbox and the issue is only gotten worse. I've called LG about it and they've refused to do anything I've also called Best buy and they said it's not their problem. I had this issue the day that I bought my TV and ignored it until a few months in because I figured it would be fixed with a software update but Xbox and LG aren't as compatible as they lead you to believe.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Confusing adjustments
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using system controls is very awkward and difficult.
I would recommend this to a friendDisappointed ☹️
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally Disappointed! I was dealing with my husband to buy this tv and when finally happened disappointed me full. Giving too much hard time with the smart apps and functions. The colors are not as expected. I returned it…
No, I would not recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to get everything set up. I’ve been hours on the phone with tech support. Finally got my sound bar working but can’t get my Amazon Firestick to connect. They should give classes when they sell these
I would recommend this to a friend- Pros mentioned:GamingCons mentioned:Reliability
while it lasted
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming until it failed 1.5 years later .
No, I would not recommend this to a friend No
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work properly when it was connected to my sound bar. After 10 or 15 minutes the entire system of TV, sound bar, DVR device shut down. And the installation people had already left.
I would recommend this to a friendAds!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV Terrible app The worse part are the message ad pop ups Seriously????? That's the main reason I will never buy an LG again
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because we live out in the country the tv can’t perform as well as it should. We don’t have the internet strength. Sales person should have known this !!
No, I would not recommend this to a friend- Cons mentioned:Price
Dead within two months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about two months, the unit displayed a vertical white line across the entire screen, turned off. Any attempt to turn it back on showed the white line, make a loud click noise, and immediately turned back off. If you google this symptom you find that this is common for this model. Insanely unacceptable for a unit at this price point.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Cracked Screen BestBuy or LG won't fix anything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 of these 55" and 1 of the 65". I got them all for my newly remodeled restaurant. However this is probably my last purchase on BestBuy. I will go spend my money somewhere else. I spent over $6000 in a week. I bought 4 LG TVs for my restaurant. Remodeling was not finished on the date as we planned. So I didn't even open the boxes for 2 weeks, because my dining room was not ready for the TVs. One of the Tvs came out of the box with a cracked screen! I called local BestBuy, they said they can't help because it's been over 2 weeks since I bought it. They asked me to call LG customer service. I called LG customer service, they won't fix the TV because it is an external issue, it is not an internal issue. Geek Squad won't fix it. LG customer service won't fix it. I have a broken TV with all the extra warranties and no one would like to help because I didn't get to open the TV box for 2 weeks. Terrible customer service so far on both sides. LG and BestBuy as well. I should have ordered the TVs from somewhere else. If no one helps me out, I know where to take my business next time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
LG broke down
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again. Terrible warranty and customer service. Tv lasted just over one year before issues. No more LG for me.
No, I would not recommend this to a friendSORRY WE BOUGHT THIS TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is very hard to use. It's too technical. Between real tv and apps its awful. So sorry we bought this one.
No, I would not recommend this to a friendNot all that good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like remote or picture Sony oiled much better Also must have 4 k picture for oiled to work Then it is nice or go on you tube Would give 5 out of 10 Do not listen to guys on you tube they are getting those tv free and say anything bad about them next year no tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Software
Hate the software
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software is absolutely terrible. Returned it for this reason.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Inputs Switching in the middle of programs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my LG C1 55 inch 5 days ago. The picture quality is awesome but I have problems with the inputs auto switching to my PS5. The tv reset itself in the middle of programs or movies. It is frustrating after watching so many good reviews on this tv and spending that much money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Audio consistently does not match
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio does not match the picture. We have to adjust the settings every time we turn on the tv and by the time were done watching after a couple of hours it’s back to not matching up again. I thought we just couldn’t figure out the settings so we missed the short return window of only 2.5 weeks from delivery day.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Do not buy best won't help you if it's not their b
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased tv and 9 months in ....few lines on the monitor. Did my best to change it at best but .but it was useless ...it's not their name brand.....tryed manufacturer and got so stressed that I just threw the tv away. I had it on the wall it was never touched and it still got weird lines......do not recommend.its too expensive
No, I would not recommend this to a friendGood but with issue's
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but dont buy it for playing on the xbox series x. There is tooany issues.
I would recommend this to a friendOk tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is ok not exactly what I expected (and not in the best way)
No, I would not recommend this to a friend
