Customer Ratings & Reviews
- Model:
- OLED55C1PUB
- SKU:
- 6453324
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the exceptional picture quality, vibrant colors, and smooth gaming experience of the LG 55" Class C1 Series OLED 4K UHD Smart webOS TV. They appreciate the easy setup process and find the price to be reasonable for the offered features. While some users find the remote control to be a bit tricky to use, most agree that the overall experience is well worth the investment.
This summary was generated by AI based on customer reviews.
Just Thin !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but not a major upgrade from the LG 5 yrs old TV.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Avoid. Didn't last 1 month!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 1 month ago and it crapped out. Black screen wont turn on. It is a manufacturers warranty so best buy cant help me. Avoid at all costs. Garbage!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
- Cons mentioned:Reliability
questionable quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV lost picture and sound, went completely dark, in less than seven days after having been installed by Best Buy Geek Squad. It will be fourteen days before a replacement arrives. I hope the new one is more reliable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Lover of oled, from CX to C1. Honest observations.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you've watched some reviews online and are under the impression that this tv is better than the CX. IT IS NOT. Referring to the picture. Great for on gaming, but anything else, not. I just came from the previous model to this one. Yuck, yuck, yuck. The picture is blaah. Reminds me of 1080. Grainy, its also way darker and the sound is quieter. Turned it all the way up sitting 4 foot from it and still couldnt hear it very well and had to strain to see details in the pic. SERIOUSLY. I dont know how any of the people that compared this to last years, that are supposed to be professionals at what they do, can say that this model is a better picture. Gaming yes. Uhd blu-ray, looks like i was streaming on low band width. Not always but definitely more than the majority. FYI.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Great Tv crappy price match policy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great I love the picture quality on it. Best Buy policy on the other hand I give 0 stars. This will be the only tv I buy from them. Their price match policy has lost me as a customer.
I would recommend this to a friendBrand response from LGAnswers
Posted .One of the awesome options on this TV is the various picture mode settings that have already been formatted by the product design team that takes the guess work out for you. To check out the different picture modes go to Picture > Select Mode:
Vivid - Sharpens the image by increasing contrast, brightness and sharpness
Standard - Displays the picture with normal contrast, brightness and sharpness levels
Auto Power Saving - Reduces power consumption by using dimming control
Cinema - Best option for movies
Sports/Soccer - Suitable picture for sports games. Sharpens the image of rapid movements such as kicking or throwing the ball
Game Optimizer - Best option while gaming
Filmmaker mode - Provides optimized cinema picture quality certified by HD Alliance, the standard setting body for UHD related technologies
I recommend that you also check out All Settings > Picture > Additional Settings > and see whether or not you like the Eye Comfort Mode and HDMI Ultra HD Deep Color options.
Also for detailed instructions on how to adjust your picture settings based on the lighting in your room, check out our guide at https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000020-20150577528034.
^Jennifer
NOTGOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It appeared to be the highest rated in its class, but not for me. The TV kept buffering and it was 12" from the modem. Returned it for a 55" OLED Sony, far superior. SONY support is also far superior.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Reliability
LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 weeks on the wall it just cut off.. Never came back on . It had been doing this the previous week but always came back .Had to change it for a Samsung. No more LG!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
DUD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My b7 panel looks 2 times better than the c1. price goes up, quality goes down. for anyone with a current oled, i wouldn't suggest *upgrading. playing with game console settings was a pain as well. 2 stars because the return was very easy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Beautify TV Garbage Software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is beautiful, the LG WebOS software that runs it is garbage. I've spent multiple days and I still can't get apps working. It took a few days before the TV could connect to load the user agreements I had to agree to before I could even attempt to use the apps. The TV is constantly saying it cannot connect to what it needs. I can use the web browser just fine so it's not a network issue. I'm fed up with this junk. Don't get this tv unless you can be very patient with the setup and having to possibly setup an LG Account in order to use apps. I'm not exactly sure if you need the account, because it's still not working for me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Big mistake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 2009 55in Sony Bravia that has a better picture and is more user friendly than this one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you feel this way. ^Jennifer
LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer this Model #OLED55CXPUA Bought in 03.21.18 I prefer this model to this new 2021 model. This new model has a lot of glitches. I do like LG channels that’s why I want with LG again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer
LG Channel Not For Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the LG interface. There was no way to turn off the LG channel and the settings sometimes would change themselves. We replaced with SONY and are super happy we did!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Underwhelmed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep waiting for that one program so that this thing can show its stuff. It hasn't happened yet, so the program must not exist or this set doesn't have "stuff' to show.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you the features and settings on your new TV. Or you can visit our YouTube page athttps://www.youtube.com/playlist?list=PL3PHk-jaLdvooDw2ytXFZhtoREgPfYZIL. ^Jennifer
Beautiful display, poor reliability
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this model in two different sizes, and both developed the exact same problem with green vertical lines less than two years after purchase. LG warranty only lasts one year. Expensive TVs with supposedly high-quality technology should last longer than that. Will not be purchasing any screen from LG again.
No, I would not recommend this to a friendCrippled by lack of DisplayPort
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After adjusting countless settings, the TV functions alright as a monitor. Definitely not as good as a monitor, but good enough with one exception: the lack of a DisplayPort. I knew this when I bought it, but what I didn't know is that graphics card developers are forbidden from implementing parts of the HDMI 2.1 spec in open source drivers. This means that I cannot take advantage of 4K+120hz+FreeSync on Linux without using a degraded colorspace (4:2:2).
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not liking at all
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've went through all the online forums and videos for recommending settings, but even after turning off every energy saving feature and any settings that would detect room lighting the picture will keep going to dark. I have to bring up the settings menu just to make the tv sense something and brighten the picture until the next dark scene. This is my first OLED tv and will be my last. Or maybe last LG OLED.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
C1 REVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.COLOR IS OFF ON SKIN TONES. HAVE TRIED SEVERAL THINGS AND NOTHING HAS WORKED. GEEK SQUAD IS COMING TO SEE IF IT NEEDS TWEEKS OR REPLACEMENT.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Delayed Refund
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 55" LG TV with installation but when delivered it was too large. The installer repacked the TV and took it back. No installation and no TV. I was told i would get a refund in three days. Three days went by and no refund. I inquired via your Chat function and was told I had to wait four more days. I waited four days and no refund. I waited another four days and still no refund. It has been 11 days since the TV was retuned and I still do not have a refund.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
STRAIGHT TRASH T.V
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Trash, Not a year goes by and got horizontal lines. And then when playing xbox T.V will go Blank and show no picture or Say Format not found. And this will happen during a fire fight on halo, leaving my team mad at me. Cause y'all T.V is trash, Never ever will i buy this brand. Paid over 1 thousand for trash. Rant over
No, I would not recommend this to a friendI'll NEVER buy LG again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Take the best technology and have an autistic blind-man install it. That's LG. This TV is purs trash out of the box. 100% of EVERY "feature" doesn't actually work in "real-life". Not a SINGLE function that impacts apps or settings has been tested. EVERY instructiin on the TV goes against gaming recommended settings. The TV stand had a faulty tap and a screw was stripped. So now only 3 screws hold it together.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette